Get the job done right and exceed your expectations
A Legacy of Excellence in Underground Plumbing
Since 1999, Root Excavation has been a trusted partner for homeowners and real estate professionals in the Portland Metro Area. We are an underground plumbing specialist dedicated to providing reliable, efficient, and cost-effective solutions to all your sewage and drain-related concerns.
Our Expertise
Our team of experienced professionals possesses deep knowledge and skills in all aspects of underground plumbing. We handle everything from routine inspections and repairs to complex installations and replacements.
Services Offered
- Sewer Inspection & Repair: We utilize advanced technology for accurate sewer inspections and prompt repairs.
- Sewer Line Repairs & Replacements: We offer cost-effective and sustainable solutions for all types of sewer line issues.
- Party Sewer Solutions: We address common party sewer problems efficiently and effectively.
- New Sewer Connections: Our experts can seamlessly install new sewer connections for new construction or replacements.
- High Pressure Hydro-Jett Drain Cleaning: This powerful technique eliminates clogs and restores optimal drain flow.
- Water Service Line Replacements: We provide reliable repairs and replacements for damaged or aging water service lines.
Quality & Commitment
We prioritize transparency and clear communication throughout the entire process. Our commitment to minimizing disruption ensures that your daily life is minimally affected while we get the job done right. We also offer free estimates and regularly visit job sites to ensure quality and customer satisfaction.
Experience & Technology
Backed by over two decades of experience, we have honed our skills and embraced the latest technological advancements in the industry. Our advanced equipment and systems ensure efficient, reliable solutions for all your underground plumbing needs.
Your Trusted Partner
At Root Excavation, we take pride in exceeding expectations and building lasting relationships with our clients. We value open communication, fair pricing, and respectful, professional service. Contact us today and experience the exceptional difference that Root Excavation brings to underground plumbing.
Overall Experience
The reviews of Root Excavation are mixed, with five reviewers giving the company a perfect 5-star rating, while two reviewers gave it the lowest rating of 1 star. The experiences of the reviewers varied greatly, with some having positive interactions with the company and others facing issues with their services.
Positive Reviews
The majority of reviewers praised Root Excavation for their professionalism, competence, and attention to detail. Several reviewers mentioned that the company went above and beyond to ensure a job well done, and that their staff was knowledgeable, easy to work with, and responsive. One reviewer even mentioned that the company's owner, Tim, called them back personally to answer their questions.
Negative Reviews
However, two reviewers had a very different experience with the company. One reviewer reported that Root Excavation abandoned a portion of the sewer line into their lawn, causing raw sewage to spill into the street for months. The company failed to rectify the situation, and the reviewer was left with a significant bill to fix the problem. Another reviewer reported that the company broke the water line and concrete box for the water meter during a sewer line replacement, leaving them with a substantial repair bill.
Common Issues
Some common issues mentioned by reviewers include conflicts with city regulations and procedures, as well as a lack of communication and follow-up with customers. One reviewer mentioned that the company failed to fulfill its promise to repair a sink hole caused by their work.
