Plumbing, Heating, & Air Conditioning Solutions You Can Trust
Your Trusted Partner for Reliable Heating, Cooling, and Plumbing Solutions
Reliability Home Services stands as a reliable partner for all your residential HVAC and plumbing needs in Dundalk. Founded on the principles of honesty, integrity, and exceptional customer service, we have been serving the community for over 20 years.
Our Expertise
At Reliability Home Services, we boast a team of highly skilled and certified technicians who are experts in their fields. We provide comprehensive services for:
Heating Services
- Furnace repair and installation
- Heat pump services
- Boiler services
- General heating system maintenance and inspection
Cooling Services
- Air conditioning repair and installation
- Ductless mini-split AC systems installation and service
- Comprehensive cooling system maintenance and inspection
Plumbing Services
- Comprehensive plumbing repair and installation
- Drain cleaning and sump pump services
- Water heater repair, installation, and maintenance
- Comprehensive plumbing inspections and system diagnostics
Mission and Values
Our mission is to provide our customers with reliable, affordable, and personalized solutions to all their HVAC and plumbing needs. We strive to:
- Deliver exceptional customer service through clear communication, upfront pricing, and ongoing progress updates
- Offer high-quality workmanship and utilize the most reliable parts and materials
- Provide honest and transparent assessments and recommendations
- Educate customers about their system's health and maintenance needs
Why Choose Reliability Home Services?
- Over 2,300 satisfied customers with 5-star reviews
- Countless successful projects completed across Dundalk
- Commitment to transparency with upfront pricing and detailed reporting
- Responsive customer service and emergency response availability
- Dedicated to sustainability and environmentally-friendly solutions
Join us on our mission to provide reliable comfort and peace of mind to our community. Contact us today to schedule your appointment!
Overall Experience
Reliability Home Services has received overwhelmingly positive reviews from its customers. Many reviewers have praised the company's professionalism, efficiency, and expertise. Technicians have been described as courteous, knowledgeable, and helpful in providing solutions to customers' problems.
Recent Upgrades and Repairs
Several customers have reported positive experiences with recent upgrades and repairs. For example, one customer had their Basic Fuel Distribution System upgraded and reported that the technicians worked efficiently and effectively in a small space. Another customer had their AC motor installed and praised the technician for being professional and helpful.
Customer Service
Many reviewers have praised Reliability Home Services' customer service, citing quick responses to concerns and excellent communication. One customer reported that the company addressed their concern the same day they called, while another customer appreciated the company's VIP service.
Positive Reviews
Several reviewers have given the company high ratings, with many praising the technicians' expertise, professionalism, and courteous service. One reviewer even credited the company with saving their son's health by quickly repairing their AC when they had an asthma emergency.
Negative Reviews
Unfortunately, not all reviews have been positive. Two reviewers gave the company low ratings, citing disappointing experiences with recent repairs. One reviewer reported that the technician damaged their machine and failed to take ownership of the mistake, while another reviewer claimed that the company installed a garbage disposal incorrectly and quoted an excessive price.
Be the first to review Reliability Home Services.
Write a Review
