Your trusted, go-to source for a full range of plumbing services
Len The Plumber Heating & Air proudly serves the Mid-Atlantic region with comprehensive plumbing and HVAC services. With over 25 years of experience, we keep the homes of 60,000 families in Maryland, Washington D.C., Virginia, Pennsylvania, Delaware, and New Jersey comfortable and functioning efficiently.
Our Commitment to Quality Service
At Len The Plumber Heating & Air, customer satisfaction is our highest priority. Our team of 120 skilled technicians are professionals who are committed to providing respectful, efficient, and reliable service. We understand that plumbing and HVAC issues can be stressful, so we strive to respond promptly and resolve the problem quickly and effectively.
Comprehensive Services
We offer a wide range of services to meet all your home comfort needs, including:
Plumbing
- General plumbing repairs and installations
- Emergency plumbing repairs
- Leak detection and repair
- Drain cleaning and repair
- Water heater repair, installation, and replacement
- Well water services
HVAC
- Installation, repair, and maintenance of all major brands and types of heating and cooling systems
- 24/7 emergency repair services
- Comprehensive inspections and tune-ups to maximize efficiency and performance
Additional Services
- Whole Home Service Plan for regular inspections and preventative maintenance
- Air quality solutions
- Ductless heating and cooling system installation and repair
- Indoor air quality consultations
Customer Focused Approach
We value clear communication and transparency with our customers. We provide upfront pricing before any work begins and keep you updated throughout the process. Our comprehensive guarantees ensure that you are satisfied with our work.
Schedule Your Appointment Today
Don't hesitate to contact us for all your plumbing and HVAC needs. Schedule your appointment online or call us at (800) 950-4619. We look forward to exceeding your expectations and providing you with exceptional home service!
Communication Issues
Several reviewers have expressed frustration with the communication from Len the Plumber. They were not provided with detailed estimates of when the service technician would show up or when they would receive a call from the dispatchers. In some cases, technicians failed to arrive at all, and reviewers were left with wasted time and unpaid work.
Unprofessional Service
Many reviewers have reported unprofessional service from Len the Plumber. Technicians failed to follow up with customers, and some reviewers were left with unfinished or poorly performed repairs. Additionally, some reviewers were charged for services that were not performed as agreed.
Overcharging
Some reviewers have reported being overcharged for services. In one case, a reviewer was charged $223.00 for a diagnostic service that only took 5 minutes to complete. Another reviewer was quoted $4,000 for a water heater replacement, but the actual cost was much lower.
Missed Appointments
Several reviewers have reported missed appointments with Len the Plumber. This included failed appointments for estimates and actual repairs. In some cases, reviewers were left waiting for hours only to be told that no technician would be arriving.
Lack of Follow-Up
Finally, many reviewers have reported a lack of follow-up from Len the Plumber after services were performed. This included failure to address ongoing issues and lack of communication regarding the status of repairs.
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