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At Caliente Plumbing, Heating & Air, we understand the importance of having a reliable and efficient plumbing and HVAC system in your home or business. That's why we're committed to providing top-notch services to our valued customers in the San Antonio and Boerne, TX areas.
Our Services
Our team of experts specializes in a wide range of services, including plumbing, HVAC, water heater installation, repair, and maintenance, and water softener installation. Whether you're experiencing a burst pipe or needing a new air conditioning system installation, we're here to help.
Our services include:
- Plumbing services: From leak repairs to fixture installation, we're here to keep your plumbing system running smoothly.
- HVAC services: Our certified technicians can install, repair, and maintain your heating and cooling systems to ensure your comfort and safety.
- Water heater installation and repair: Stay comfortable with hot water and rely on us for all your water heater needs.
- Water softeners: Eliminate mineral build-up and enjoy soft, clean water with our water softeners.
- Drain cleaning: Clear clogs and ensure your plumbing system functions efficiently.
- Emergency plumbing services: We're available 24/7 to address any plumbing emergencies.
Our Expertise
As a family-owned business, we pride ourselves on our expertise and commitment to providing exceptional service. Our technicians are licensed, certified, and insured to ensure your peace of mind.
Our Promise
At Caliente Plumbing, Heating & Air, we promise to:
- Respond quickly to your service calls
- Provide expert advice and solutions
- Use only the highest-quality materials and equipment
- Guarantee our work for your satisfaction
What Our Customers Say
Don't just take our word for it! Our customers rave about our services, saying we're professional, courteous, and went above and beyond to meet their needs.
Customer Reviews
Throughout the reviews, a common theme is one of satisfaction with the services provided by Caliente. Many customers have praised the company's technicians, Highlighting their professionalism, knowledge, and excellent customer service. The majority of customers have given the company 5-star ratings, indicating a high level of satisfaction with their experiences.
Technicians
Several customers have mentioned specific technicians who provided exceptional service. Memo, in particular, has been praised by multiple customers for his expertise, friendly demeanor, and attention to detail.
Communication
The company's communication has also been commended by many customers. The call center has been praised for keeping customers informed about appointments and changes. Technicians have also been credited with providing clear explanations of the services they are performing and addressing customers' concerns.
Installation and Repairs
Customers have been satisfied with the installation and repair services provided by Caliente. From new AC units to plumbing fixes, customers have reported prompt, efficient, and professional service.
Contrast
However, there are some negative reviews that stand out. Bill Wright and Tom Ramos have reported unsatisfactory experiences with Caliente, citing issues with installation, follow-up, and customer service. Both customers have expressed frustration with the company's failure to address their concerns and provide adequate compensation.
