Your satisfaction is our family's priority!
Our Story
At T.C.R. Rooter & Plumbing, we pride ourselves on being the go-to plumbing experts in the Raleigh Triangle area. With over 30 years of experience, our family-run business has built a reputation for providing top-notch plumbing services to residential and commercial clients.
Our Mission
Our mission is to provide our clients with exceptional plumbing services that exceed their expectations. We strive to build long-term relationships with our clients, and we achieve this by providing personalized service, honesty, and professionalism. Our team of licensed, bonded, and insured plumbers is dedicated to solving even the most complex plumbing problems, ensuring that our clients receive the best possible solutions.
Our Services
We understand that plumbing issues can be stressful, which is why we offer a comprehensive range of services to cater to all your plumbing needs. Our expertise includes:
- Drain cleaning and sewer line repair
- Plumbing fixtures installation and repair
- Hydro jetting and in-line camera inspections
- Leak detection and water heater installation
- Septic and well pump repair
- Commercial plumbing services, including restaurant plumbing and backflow repair
Why Choose Us?
At T.C.R. Rooter & Plumbing, we pride ourselves on our commitment to excellence. Here are just a few reasons why you should choose us:
- Family-owned and operated business with over 30 years of experience
- Licensed, bonded, and insured plumbers
- 24/7 emergency service with no extra charge for nights or weekends
- Upfront pricing with no hidden fees
- A+ BBB rating and a 5-star rating on Google
Our Team
Our team of professionals is dedicated to providing exceptional service to our clients. We believe in ongoing training and education to ensure that our plumbers are equipped with the latest techniques and tools to solve even the most complex plumbing problems. Our founder, Terry Ault, has been in the plumbing industry for over 30 years and is committed to providing personalized service to every client.
Get in Touch
If you're experiencing a plumbing emergency or need routine maintenance, contact us today to schedule an appointment. We're here to help, and we look forward to serving you!
Overview of Customer Reviews
This section summarizes the reviews of TCR Plumbing, a plumbing service company. The reviews are based on the customers' experiences with the company and its technicians.
Positive Experiences
The majority of customers are extremely satisfied with the service provided by TCR Plumbing. They praise the company's responsiveness, promptness, and professionalism. Many customers appreciate the explanations provided by the technicians, which helps them understand the problems and solutions. The company's ability to handle emergency situations, such as burst pipes and clogged drains, is also highly praised.
Quality of Service
The quality of service provided by TCR Plumbing is highly commended. Customers appreciate the technicians' expertise, courtesy, and attention to detail. The company's ability to resolve complex plumbing issues efficiently and effectively is particularly notable.
Negative Experiences
However, some customers have reported negative experiences with TCR Plumbing. The main complaints include unfulfilled promises, lack of communication, and disappointment with the work carried out.
