CAN DO. WILL DO. WELL DONE. Guaranteed.
At Magnolia Plumbing, Heating & Cooling, we're dedicated to providing top-notch plumbing, heating, and cooling services to homeowners and businesses in the Washington, DC area. Our team of experienced professionals is committed to delivering exceptional service, guaranteed customer satisfaction, and unparalleled expertise in our field.
Our Mission
Our mission is to build and protect our legacy for the future by empowering people to achieve their personal and professional goals, so together we may serve our community. We strive to be the go-to HVAC and plumbing company in the region, and we're committed to making a positive impact on our customers' lives.
Our History
For over 70 years, the Magnolia Family of Companies has served the residents and businesses of the Washington and Baltimore Metropolitan areas. Starting as a small partnership in 1950, we've grown into a 4th generation family-owned business with a reputation for excellence and a commitment to quality.
Our Services
We provide a full range of HVAC services, including heating, air conditioning, and indoor air quality solutions. Our plumbing services include drain and sewer services, water heater installation, and sump pump installation. We also offer video pipeline inspection, emergency service 24/7, and more.
What Sets Us Apart
At Magnolia Plumbing, Heating & Cooling, we pride ourselves on our swift response times, 24-hour emergency service, and 100% customer satisfaction guarantee. Our team is licensed, bonded, and insured, and we drug test and background check our employees for peace of mind. We're committed to continuing education and ongoing training for our technicians, and we forbid the use of subcontractors for installations and service.
Customer Testimonials
Don't just take our word for it! Our customers rave about our exceptional service, professional technicians, and competitive pricing. From emergency plumbing repairs to routine HVAC maintenance, we've earned a reputation for excellence and customer satisfaction.
Overall Review Summary
The reviews of Magnolia Plumbing, Heating & Cooling are mostly positive, with customers praising the company's professionalism, responsiveness, and quality of work. Many reviewers praised the company's technicians, citing their politeness, knowledge, and willingness to explain the work being done.
Positive Comments
- Magnolia's technicians were consistently praised for their professionalism, politeness, and knowledge.
- Several reviewers appreciated the company's responsiveness, with many reporting prompt service and quick solutions to their problems.
- The quality of work was also praised, with many reviewers stating that the work was done efficiently and to a high standard.
Negative Comments
- A few reviewers reported poor service, including instances of no-shows, miscommunication, and overcharging.
- Some reviewers felt that the company's prices were too high, and that the company was trying to oversell services.
- A few reviewers reported poor communication and a lack of follow-up from the company.
Rating Breakdown
- 5-star reviews: 12
- 3-star reviews: 2
- 1-star reviews: 6
- 2-star reviews: 1