Honesty and Excellence in Plumbing!
Driven by integrity and expertise, Lakeway Plumbing Company has been proudly serving the greater Austin area for over two decades. Family-owned and operated by Erick Kuehn, a seasoned master plumber with over 20 years of experience, we are committed to providing exceptional plumbing services to both residential and commercial clients.
Our Expertise
We offer a comprehensive range of services tailored to address all your plumbing needs, including:
Residential Services
- Leak detection and repair
- Faucet, toilet and sink installations and repairs
- Gas and mechanical piping repair and installation
- Kitchen and bathroom remodeling and updates
- Water heater repair and installation (gas, electric, and tankless)
- Indoor/outdoor shower and kitchen remodeling
- Repiping of old and leaky water lines
- Water filtration systems
- Drain cleaning and sewer camera inspections
Commercial Services
We understand the unique needs of businesses and offer reliable, value-driven solutions to keep your operations running smoothly. We offer:
- Comprehensive inspections and consultations
- Preventative maintenance programs
- Emergency repairs and troubleshooting
- Installation and repair of bar and restaurant fixtures
- Beverage conduit and carbonation systems
Our Commitment
At Lakeway Plumbing Company, we are dedicated to:
- Delivering honest and upfront pricing
- Providing exceptional customer service
- Responding promptly to your needs
- Respecting your home and property
- Completing the job right the first time
More than just fixing plumbing problems, we build lasting relationships with our clients. We take the time to understand your unique needs and provide tailored solutions to ensure your satisfaction. We believe in open communication, transparency, and building trust through reliable service.
We are committed to exceeding your expectations and becoming your trusted partner in all your plumbing needs.Lack of Respect and Promptness Issues
Several reviewers had negative experiences with Lakeway Plumbing, citing issues with customer service and promptness. Shane O'Brien gave the company a 1-star rating, stating that the representative on the phone was rude and laughed at his wife's concerns before hanging up. Chad Cartier also received poor service, with the company failing to provide a quote despite multiple requests. The owner promised to send a quote, but never did, and became unresponsive when asked about the issue.
Positive Experiences
On the other hand, many reviewers had excellent experiences with Lakeway Plumbing. Several reviewers praised the company's professionalism, punctuality, and quality of work. Dora A. gave the company a 5-star rating, citing the excellent service provided by Freddie and Austin, who fixed multiple plumbing issues in her new home. Sammy Boukhris also had a positive experience, with the company providing reasonable pricing and stellar service. Carlos, Antonio, and Hector were praised for their professionalism, kindness, and hard work.
Additional Positive Reviews
Several other reviewers had equally positive experiences with Lakeway Plumbing. Carlie Spence praised the company's professionalism and affordability, while Wade Souders appreciated the company's prompt and efficient service. Corby Cronin recommended the company, stating that they are the best plumbing company in the Austin area. David McCutchan praised Antonio's work, stating that he did an amazing job fixing his water heater. Michelle Chavez also had a positive experience, citing the company's honesty and dependability. Bro Stix appreciated the company's customer service, while Kit Edwards praised their prompt and efficient service.
