At Staggs Plumbing, we're a family-owned and operated business with over 33 years of experience delivering exceptional plumbing services to homes in the Dallas, Plano, and Fort Worth areas. We're passionate about providing reliable, efficient repairs, installations, and maintenance, all with exceptional customer service.
Our Values
Our values guide us in every interaction with our customers:
- Integrity: We uphold the highest ethical standards, honesty, and transparency in all our work.
- Commitment: We are dedicated to delivering quality services on time and within budget.
- Customer Focus: Your satisfaction is our top priority. We listen attentively to your needs and provide personalized solutions.
- Expertise: Our team of experienced plumbers are highly skilled and certified in all aspects of plumbing.
Our Services
We offer a comprehensive range of services to meet all your plumbing needs, including:
- Emergency Repairs: Burst pipes, leaky faucets, and other urgent situations
- Drain Cleaning & Repair: Clogged drains, repairs, and preventative measures
- Water Heater Services: Installation, repair, and maintenance of both traditional and tankless water heaters
- Sewer Line Services: Repair and cleaning of sewer lines to prevent costly backups
- Kitchen & Bathroom Plumbing: Installation and repair of sinks, toilets, faucets, and other fixtures
- Gas Line Services: Repair and installation of gas lines for appliances and heating systems
Why Choose Staggs Plumbing?
With Staggs Plumbing, you can expect:
- Same-day service: We understand the urgency of certain situations and offer prompt response times.
- Experienced and certified plumbers: Our team has the expertise and training to handle all your plumbing needs.
- Honest and transparent pricing: We provide upfront estimates and clear communication about your options and costs.
- Outstanding customer service: We value your time and are committed to exceeding your expectations.
Get in touch with Staggs Plumbing today and experience the difference!
Emergency Response and Scheduling Issues
Several reviewers experienced issues with Staggs' emergency response and scheduling. Madison LaRocca had a horrible experience with a leaking carbon monoxide tankless water heater, where the company failed to send the right technician and didn't show up for a scheduled appointment. Chad Owen Ainley felt that the company's quote and billing practices were unclear and unfair.
Pricing and Billing Concerns
Many reviewers expressed concerns about Staggs' pricing and billing practices. Stephanie Strawn was surprised by the high hourly labor rate and 1hr minimum charge. Chad Owen Ainley felt that the company took advantage of him with an expensive quote for a water filtration system. Kimberly A. was forced to pay thousands of dollars for unnecessary work and repairs.
Poor Work Quality and Misdiagnosis
Kimberly A.'s review highlights the company's poor work quality and misdiagnosis, where they incorrectly identified the source of a leak and caused extensive damage to her home. Another company later found the leak in a different location.
Positive Experiences
On the other hand, some reviewers had positive experiences with Staggs Plumbing. Kat V. appreciated the quick response and professional service of the technicians who fixed her sewage issue. Wayne T. was pleased with the replacement of his daughter's leaking water heater, and Mark M. appreciated the same-day service and fair pricing.
