When You Need the Job Done Right, Call Johnny Doan!
At Intown Plumbing, we are a family-owned and operated business serving the Rockwall and Dallas communities for over 20 years. We are committed to providing exceptional plumbing services backed by exceptional customer care. Our team of licensed plumbers are highly skilled, experienced, and dedicated to minimizing disruptions to your daily life.
Our Expertise
We offer a comprehensive range of plumbing services for both residential and commercial properties, including:
Repair & Maintenance
- Water heater repair and installation
- Slab leak detection and repair
- Water quality testing and filtration
- Gas leak detection and repair
- Drain cleaning and unclogging
Remodeling & Installation
- New construction plumbing
- Bathroom and kitchen remodeling
- Water heater installation
- Sewer line installation and repair
- Gas line installation and repair
Additional Services
- Water damage restoration
- Carbon monoxide and gas leak detection
- Energy efficiency assessments and upgrades
Community & Values
We believe in building strong relationships with our clients and contributing to the community we call home. We take pride in:
- Local Expertise: Our deep understanding of the unique landscape and regulations of Rockwall allows us to provide efficient and tailored solutions.
- Family Values: Honesty, integrity, and personalized attention are at the core of our operations.
- Community Involvement: We actively support local initiatives and events.
Why Choose Intown Plumbing?
- Over two decades of experience in Rockwall
- Licensed and insured plumbers
- Personalized attention and seamless communication
- Latest technology and equipment for efficient repairs
- Commitment to honesty, integrity, and customer satisfaction
Overall Quality of Service
Intown Plumbing has received overwhelmingly positive reviews from customers. Many have praised the company's excellent service, professionalism, and communication. Technicians such as Robert, Frank, Gage, and Robert H. have been highlighted for their exceptional workmanship, friendliness, and willingness to explain the repair process.
Pricing
Several customers have mentioned that Intown Plumbing's pricing is reasonable and fair. One customer even specifically mentioned that they appreciated not being surprised with hidden fees or charges.
Common Themes
Multiple reviews have highlighted the following common themes:
- Prompt and Professional Service: Intown Plumbing's technicians are described as prompt, professional, and knowledgeable. They arrive on time, explain the repair process, and complete the job efficiently.
- Great Communication: Customers have praised the company's excellent communication, from scheduling appointments to following up on the status of the job.
- Honesty and Trustworthiness: Many customers have mentioned that they trust Intown Plumbing to do the job right, without surprise fees or charges.
One Negative Review
Unfortunately, one customer had a poor experience with Intown Plumbing. Peter Malouf mentioned that the company's technicians were rough-looking and did subpar work, overbilling him in the process.
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