Anytime. Anywhere. We're There. Your Neighborhood Plumbing Experts.
At Prestige Plumbing, Heating & Cooling, we understand the importance of having a comfortable and safe home. That's why we're committed to providing top-notch plumbing, heating, and cooling services to residents and businesses in Aurora, IL, and surrounding areas. Our team of expert technicians is dedicated to delivering exceptional service, quality workmanship, and unbeatable customer care.
Our Story
As a family-owned and operated company, we've been serving the community for over 20 years. Our goal is to provide our customers with peace of mind, knowing that their plumbing, heating, and cooling needs are in good hands. We've built a reputation for excellence, and our customers trust us to get the job done right the first time. Our award-winning contractors are trained to handle any type of plumbing, heating, or cooling issue, from routine maintenance to complex installations.
Our Services
We offer a wide range of services to meet the unique needs of our customers. Our plumbing services include burst pipe repair, bathroom plumbing, clogged toilet repair, kitchen plumbing, repiping, sump pumps, water filtration, and water softening systems. Our heating services include furnace repair, furnace maintenance, furnace installation, and replacement, as well as heater repair and maintenance. Our cooling services include AC repair, AC installation, and air handlers. We also provide indoor air quality services, emergency services, and radiant heating solutions.
What Sets Us Apart
At Prestige Plumbing, Heating & Cooling, we're not just about fixing problems - we're about providing solutions that improve the comfort and safety of our customers' homes. We use top-quality materials and equipment to ensure that our work meets the highest standards. Our team is dedicated to delivering exceptional service, and we pride ourselves on our prompt response times, upfront pricing, and 100% satisfaction guarantee.
Our Commitment to Excellence
We're proud to be a part of the Aurora community, and we're committed to making a positive impact on our customers' lives. We believe in building long-term relationships, not just fixing problems. That's why we offer a variety of services and solutions to meet the unique needs of our customers. Whether you need routine maintenance or emergency repairs, we're here to help.
Overall Experience
The overall experience with this plumbing service is mostly positive, with customers praising the company's responsiveness, professionalism, and quality of work.
Pricing
Some customers felt that the prices were a bit high, but most were willing to pay for the excellent service and quality of work.
Quality of Work
The quality of work was consistently praised by customers, with many mentioning that the technicians were knowledgeable, efficient, and did an outstanding job.
Customer Service
Customer service was also a strong point, with customers appreciating the ease of scheduling, timely follow-ups, and friendly technicians.
Issues with Pricing and Honesty
A few customers had negative experiences with the company, citing issues with pricing and honesty. One customer felt ripped off, while another was unhappy with the diagnosis and quotation process.
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