Providing you with a solution to any plumbing-related issue.
A Legacy of Quality Plumbing Service Since 1885
Howe & Bassett Company has proudly served the Monroe, Livingston & surrounding communities for over 130 years. Founded on a foundation of integrity and craftsmanship, we've become known for our unwavering commitment to quality plumbing solutions and exceptional customer service.
What Sets Us Apart?
At Howe & Bassett, we go beyond simply fixing leaks and installing fixtures. We take pride in providing a comprehensive and seamless experience for our customers, ensuring a positive and stress-free process from start to finish.
Our Services Include
- General Plumbing Repair & Installation: From leaky faucets and clogged drains to complex plumbing system repairs and installations, our skilled technicians handle it all.
- Emergency Plumbing Services: No plumbing emergency is too big or small for us. We are available 24/7 to respond promptly to any urgent situations.
- Commercial & Residential Services: We offer specialized solutions for both residential and commercial properties, ensuring your business or home receives the attention it deserves.
- Septic & Well Services: Our expertise extends beyond traditional plumbing, encompassing the maintenance and repair of your septic system and well water infrastructure.
Our Values
Our commitment to our values is reflected in every interaction. We uphold:
- Integrity: We uphold the highest ethical standards and honesty in all our work.
- Professionalism: Our technicians are courteous, well-groomed, and committed to providing exceptional customer service.
- Expertise: With extensive training and experience, our plumbers are highly skilled in all aspects of plumbing.
- Reliability: We stand by our work and guarantee your satisfaction.
- Community: We are proud to be a part of the local community and actively support local businesses and initiatives.
Experience the Howe & Bassett Difference
When you choose Howe & Bassett Company, you're choosing a company with a rich history of serving the community, a team of experienced professionals, and a commitment to exceeding your expectations. Contact us today for reliable, courteous, and expert plumbing solutions.
Communication and Reliability Issues
Several reviewers experienced significant communication breakdowns with Howe and Bassett, including not responding to emails, not showing up on scheduled days, and not providing timely updates on project progress.
Work Quality Concerns
One reviewer had a bath remodel project that took six months to complete, with numerous issues, including a shower that leaked around the base, door, and shower head, a toilet installed too high on the floor, and inadequate flushing power. Additionally, tools and materials were left in the house and garage for weeks or months, and trash bags were left in the house, leaking sewage on the floor.
Professionalism and Quality of Work
Reviewers were unhappy with the professionalism and quality of work from Howe and Bassett, citing issues with dust control, floor protection, and tools and materials being left in the house and garage. One reviewer had to dispose of a couple of pick-up truck loads of trash and debris to save the company time.
Positive Experiences
On the other hand, some reviewers had positive experiences with Howe and Bassett, citing professional and high-quality services, including faucet installation, plumbing fixes, and reliable work.
Conclusion
Overall, reviewers had mixed experiences with Howe and Bassett, with some reporting significant issues with communication, work quality, and professionalism, while others had positive experiences with their services.
