At The Plumbing and Heating Company, we are dedicated to providing exceptional heating and plumbing services to both residential and commercial clients in Juneau, Alaska. Our company has been serving the community for over 25 years, and we take pride in our commitment to quality work, excellent customer service, and fair pricing.
Our Services
As a full-service heating and plumbing company, we offer a wide range of services to meet the needs of our clients. From routine maintenance and repairs to new installations and replacements, our experienced technicians are equipped to handle any job, whether it's a simple leak fix or a complete system overhaul.
Residential Services
At home, our plumbing and heating experts can help you with a variety of issues, including:
- Repairing leaky faucets and drains
- Fixing broken toilets and sinks
- Installing new water heaters and plumbing systems
- Repairing and maintaining oil boilers and forced-air heating systems
- Performing routine maintenance to keep your systems running efficiently
Commercial Services
In the commercial sector, we understand the importance of minimizing downtime and ensuring that your business operations run smoothly. Our commercial plumbing and heating services include:
- Boiler and furnace maintenance and repair
- Pipe repair and replacement
- Emergency services available 24/7
- Planned maintenance contracts for commercial properties
Our Commitment to Quality and Customer Service
At The Plumbing and Heating Company, we are committed to providing our clients with the highest level of quality and customer service. Our technicians are trained and certified in the latest techniques and technologies, and we use only the finest materials and equipment. We understand that every client's needs are unique, and we take the time to listen and understand their specific challenges and concerns.
Our Pricing
We believe in transparency and fairness in our pricing. We calculate our costs based on the complexity of the job and the materials and labor required to complete it. We provide a flat rate for our services, and we offer a free estimate for your project. Additionally, we offer a 2-year warranty on our products and a 1-year warranty on all repairs.
Our History and Community Involvement
Our company was founded in 1993 by Rusty Powers, and it has been serving the Juneau community for over 25 years. We are proud to be part of the community and are committed to giving back through our involvement in local charitable organizations.
Overview of Reviews
Positive Experiences
- Multiple reviewers praised the company's staff, citing their professionalism, punctuality, and high-quality work.
- Some reviewers mentioned the company's reasonable rates and responsiveness to their needs.
- Several reviewers appreciated the company's ability to accommodate their schedules and provide timely service.
Negative Experiences
- A few reviewers reported negative experiences, including overcharging, poor diagnosis, and lack of responsibility for previous work.
- One reviewer felt threatened by the company's collection practices, while another felt that the company did not take responsibility for their work.
Specific Services and Issues
- Heating System Issues: Several reviewers praised the company's work on heating system repairs, installations, and maintenance.
- Toilet Repairs: One reviewer had a poor experience with toilet repairs, citing leak issues and a lack of responsibility from the company.
- Emergency Services: A few reviewers used the company's emergency services, with mixed results.
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