Our Story
At Mike Folsom Plumbing, we believe that reputation is everything. That's why we want to introduce ourselves and give you a glimpse into who we are and what we do. Meet Mike Folsom, the founder, and owner of Mike Folsom Plumbing. With over 24 years of experience in the plumbing industry, Mike has built a reputation for honesty, reliability, and quality workmanship. As a Master Plumber, Unrestricted, Mike has earned the trust of his customers by providing exceptional service and ensuring that every job is done to the highest standard.
What We Do
At Mike Folsom Plumbing, we offer a wide range of services to meet all your plumbing needs. From plumbing installations and repairs to water heaters, toilets, tubs, and faucets, we take care of all your plumbing needs. We understand that every client is different, which is why we provide free estimates and custom quotes to ensure that you get the best solution for your specific needs.
Our Services
Our team of experienced professionals is dedicated to providing top-notch services that meet the highest standards. We take pride in our work and strive to exceed your expectations. Our services include:
- Plumbing installations and repairs
- Water heaters
- Toilets
- Tubs
- Faucets
- Drains
- Stoppages
- Gas lines
- Plumbing remodels and renovations
Why Choose Us
At Mike Folsom Plumbing, we believe that honesty and transparency are essential in building trust with our clients. That's why we provide upfront estimates and no hidden fees. We understand that every client is unique, which is why we take the time to understand your specific needs and provide personalized solutions.
What Our Customers Say
Don't just take our word for it. Our customers rave about the exceptional service they've received from Mike Folsom Plumbing. Here's what some of our satisfied customers have to say:
- "Mike and his partner were professional, courteous, and efficient. I would highly recommend them for any plumbing needs." - Gerald Babitts
- "Mike is a master plumber who knows his business. He'll work with you to find a solution that fits your budget and needs." - Brian Navalinsky
- "Mike is a one-man shop who understands the importance of fair pricing and honesty. He'll treat you with respect and provide top-notch service." - Roy Farley
- "Mike is professional, courteous, and knowledgeable. He'll take the time to explain what needs to be done and provide a comprehensive solution." - William Lohsen
- "Mike listens to your concerns, asks the right questions, and provides a solution that meets your needs." - Mary Reid
Get in Touch
We're proud to be part of the Lilburn, GA community and look forward to serving you. Contact us to learn more about our services and how we can help you with your plumbing needs.
Cost and Transparency Issues
Some reviewers had negative experiences with the company's pricing and transparency. One reviewer felt that they were not informed about the cost of the repair and thought it was outrageous. Another reviewer's parents were charged $200 for a clogged drain that was not properly fixed.
Quality of Work and Equipment
There were also concerns about the quality of work and equipment used. One reviewer had their water saver toilet equipment replaced with an old water-using equipment, despite asking about new technology. The technician was not knowledgeable about the latest technology and seemed to be stuck in his old ways.
Professionalism and Communication
Some reviewers had issues with the technician's professionalism and communication skills. One reviewer reported racist comments from the technician, making the experience unpleasant. Another reviewer's parents had trouble getting in touch with the technician after the job was done.
Positive Experiences
On the other hand, one reviewer had a positive experience with the company, praising their transparency and professionalism. They appreciated that the technician informed them of the cost of the work before starting the job and were polite and professional throughout the process.
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