Number 1 in the Number 2 Business!
At Battavio Plumbing Heating and Cooling, we are dedicated to providing exceptional HVAC and plumbing services to homeowners and businesses in Chester County, PA. With over two decades of industry experience, we take pride in our fair pricing, honest communication, and commitment to customer satisfaction. Our team of licensed and insured professionals understands the importance of a well-functioning HVAC and plumbing system in maintaining a comfortable and healthy living or working environment.
Our Services
We offer a wide range of HVAC and plumbing services, including 24-hour emergency services, heating and cooling installations, maintenance, and repairs. Our expert technicians specialize in dual systems, heat only systems, indoor air quality services, and plumbing solutions, including general plumbing, water heaters, boilers, and backflow services. We take a meticulous approach to every project, combining our extensive knowledge, state-of-the-art equipment, and a commitment to customer satisfaction.
Our Philosophy
At Battavio Plumbing Heating and Cooling, we believe that a well-functioning HVAC and plumbing system is crucial for maintaining a comfortable and healthy living or working environment. We take pride in delivering exceptional service and products that exceed expectations. Our team is dedicated to providing fair pricing, honest communication, and a commitment to customer satisfaction.
What Our Customers Say
Don't just take our word for it! Our customers rave about our exceptional service and expertise. From heating and cooling installations to plumbing repairs and maintenance, our customers trust us to get the job done right, the first time.
General Impressions
Battavio Plumbing Heating and Cooling has received a mix of positive and negative reviews from its customers. While some customers have praised the company's prompt and professional service, others have expressed dissatisfaction with the company's pricing and billing practices.
Positive Experiences
Many customers have reported positive experiences with Battavio Plumbing Heating and Cooling. They have praised the company's prompt and professional service, with technicians who are knowledgeable, friendly, and courteous. Several customers have mentioned the company's owner, Joe, who has been involved in the service calls and has provided excellent customer service. The company's technicians have been commended for their professionalism, honesty, and ability to explain the issues and solutions in a clear and concise manner.
Negative Experiences
On the other hand, some customers have reported negative experiences with Battavio Plumbing Heating and Cooling. Some have complained about the company's pricing, with some feeling that the charges are excessive or not transparent. Others have experienced issues with the company's billing practices, including unexpected charges or hidden fees. A few customers have also reported problems with the company's communication, including unresponsive customer service or a lack of follow-up.
Specific Issues
Some specific issues that have been reported by customers include:
- Overcharging or hidden fees
- Poor communication or unresponsive customer service
- Lack of transparency in pricing or billing
- Issues with the company's billing practices
Overall Assessment
While Battavio Plumbing Heating and Cooling has received positive reviews from many customers, there are some areas where the company can improve. The company should focus on improving its communication and billing practices to ensure that customers are informed and satisfied with the services provided.
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