Delivering quality, building trust, one pipe at a time.
A Family-Run Plumbing Company Dedicated to Reliable Service in Monterey Park, CA
On Time Rooter Plumbing is a family-owned and operated business serving Monterey Park, CA and surrounding areas with comprehensive plumbing solutions. With over a decade of experience, we have established ourselves as a trusted local resource for both commercial and residential plumbing needs.
Our Expertise
Our skilled and licensed plumbers are experts in a diverse range of services, including:
Commercial Plumbing
- Comprehensive inspections and repairs for all aspects of your commercial plumbing system.
- Efficient and reliable drain cleaning and repair services.
- Advanced technology for epoxy sewer pipe lining and rehabilitation.
- Accurate diagnosis and repair of leaks and bursts.
- Professionalism and transparency in every step of the process.
Residential Plumbing
- Comprehensive care for all your residential plumbing needs, from faucet repairs to complete bathroom renovations.
- Expert installation, repair, and maintenance of water heaters and tankless systems.
- Comprehensive sewer line inspection and repair services.
- Friendly and reliable service, with a focus on customer satisfaction.
Our Values
At On Time Rooter Plumbing, we prioritize:
- Reliability: We value time and understand the importance of efficient service.
- Integrity: We believe in honest communication and transparent pricing.
- Professionalism: Our courteous and certified plumbers are dedicated to providing exceptional customer service.
- Family-Focused: We treat our customers like family, offering personalized attention and respect.
Why Choose On Time Rooter Plumbing?
- Experienced and licensed plumbers
- Responsive customer service and timely arrival
- Comprehensive range of services
- Honest communication and transparent pricing
- Ongoing commitment to quality and customer satisfaction
Request a Service Today!
Get peace of mind and reliable plumbing solutions for your home or business. Contact On Time Rooter Plumbing for a prompt and personalized quote.
Issues with Appointments and Communication
Some customers have experienced issues with scheduling appointments, with long wait times, no-shows, and poor communication from the company. In one instance, a customer had to wait four weeks for someone to call them back, and even then, the technician showed up late and without the necessary tools. Another customer had to make multiple attempts to schedule an appointment, only to be told that the issue they were experiencing was not what they were initially told.
Positive Experiences with Installations and Repairs
On the other hand, many customers have had positive experiences with the company's installation and repair services. Several reviewers praised the professionalism, punctuality, and quality of work provided by the technicians. Customers were satisfied with the installation of tankless water heaters, water heater repairs, and other plumbing services. The company's responsiveness and ability to solve problems efficiently were also highlighted.
Variations in Service Quality
It appears that the quality of service can vary depending on the technician and the specific service being provided. While some customers have had excellent experiences, others have experienced issues with communication and reliability.
Be the first to review On Time Rooter & Plumbing Guys.
Write a Review
