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Exceeding Your Expectations, One Project at a Time!

A Family-Focused Business Serving Elko and Beyond

PlumbLine is a family-owned and operated business dedicated to exceeding the plumbing, heating, cooling, and refrigeration needs of residents and businesses in Elko and the surrounding area. Founded by Tino and Mike Ayala in 2004, PlumbLine has become synonymous with expertise, affordability, and outstanding customer service.

Comprehensive Services for Every Need

Our team of experienced professionals offers a comprehensive range of services covering every aspect of plumbing, HVAC, and refrigeration. These include:

Plumbing

  • Drain cleaning and repair
  • Faucet and fixture installation and repair
  • Water heater repair and replacement
  • Leak detection and repair
  • Water filtration and purification systems

HVAC

  • Installation, maintenance, and repair of all makes and models of heating and cooling systems
  • Inspection and tune-ups
  • Installation of energy-efficient systems
  • Troubleshooting and repairs for comfort and efficiency

Refrigeration

  • Repair and maintenance of all types of refrigerators and freezers
  • Installation and maintenance of commercial refrigeration systems
  • Diagnosis and repair of refrigeration system malfunctions

Mechanical and Design

  • Design and installation of high-quality mechanical systems for commercial and industrial projects
  • Consulting services for energy efficiency and system optimization

A Commitment to Excellence and Customer Satisfaction

At PlumbLine, we are proud to:

  • Use only top-quality materials and equipment
  • Hire and train highly skilled technicians
  • Offer flexible scheduling and emergency services
  • Provide upfront pricing and written estimates
  • Guarantee your complete satisfaction

Why Choose PlumbLine?

  • Local, family-owned and operated business
  • Over 20 years of experience
  • Comprehensive range of services
  • Commitment to affordability and efficiency
  • Customer-focused approach with exceptional service

Our team is dedicated to exceeding your expectations and becoming your trusted partner for all your plumbing, HVAC, and refrigeration needs. Contact us today and experience the PlumbLine difference!

Reviews
Positive: Positive reviews highlight the company's professionalism, efficiency, and courtesy of technicians, as well as quick response times and fair prices.
Negative: Negative reviews concern poor technician service, billing issues, and service delays.

Overview of Customer Reviews

Positive Experiences

  • Multiple customers praised the professionalism, efficiency, and courtesy of the technicians, including Antonio, Jose, Tito, Manny, and George.
  • Many reviewers mentioned the quick response times, fair prices, and quality work done by Plumbline Inc.
  • Customers appreciated the explanations provided by the technicians about the work to be done and the billing process.

Negative Experiences

  • A few customers reported poor experiences with technicians who seemed uninterested in helping with residential calls or provided subpar service.
  • Some reviewers were disappointed with the billing practices, including being charged for "journeyman labor" despite the job being declined.
  • A few customers experienced delays in service, including waiting for parts, follow-up calls, and receiving estimates.
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