Who We Are
Goodberlet Home Services is a trusted and reliable provider of comprehensive plumbing, electrical, heating, cooling, and construction services throughout the Chicagoland area. For over two decades, we've built our reputation on trust, exceptional service, and a commitment to exceeding customer expectations.
Our Vision
Our vision is to empower our customers to enjoy comfortable, efficient, and healthy homes. We achieve this by offering reliable, transparent services alongside personalized solutions tailored to each client's unique needs.
What We Offer
We provide a diverse range of services across our four core departments:
Plumbing
- Emergency plumbing repairs and installations
- Water heater repair and installation
- Drain cleaning and unclogging
- Sewer cleaning and repair
- Comprehensive water treatment solutions
Electrical
- Electrical repairs and installations
- Lighting and fixture installation
- Panel upgrades and safety inspections
- Surge protector installation
- Comprehensive electrical troubleshooting and repair
Heating & Air Conditioning
- Furnace and AC repair and installation
- Maintenance and tune-up services
- Inspection and diagnosis of all makes and models
- Energy efficiency consultations and upgrades
Construction & Remodeling
- New construction and home renovation
- Kitchen and bathroom remodeling
- Indoor air quality improvement
- Comprehensive project management and design assistance
Why Choose Goodberlet Home Services?
- Experienced and licensed technicians: Our highly skilled professionals are certified and experienced in their respective fields.
- 24/7 emergency services: We're always available to respond to your urgent needs, any time, any day.
- Transparent pricing: We provide upfront estimates and detailed breakdowns of all charges before work begins.
- Client-centered approach: We prioritize open communication and collaborate with you every step of the way.
- Guaranteed satisfaction: Your satisfaction is our top priority. We stand by our work with comprehensive warranties and guarantees.
We are committed to delivering exceptional customer service, reliable repairs, and lasting solutions to enhance the comfort, efficiency, and functionality of your home. Contact us today to schedule a service appointment or request a free consultation!
Poor Customer Service
The reviews majorly criticize the company for its poor customer service. Specifically, the reviewers mention that they forgot to bill them for the project, failed to conduct a walk-through to check the finished project, and were aggressive in their attempts to collect payment once the bill was received.
One reviewer, Dawn Smit, had a particularly bad experience. They felt that the company was unprofessional, with the project manager failing to communicate with them throughout the project. When they finally received the bill, they were bombarded with daily phone calls asking for payment. Another reviewer, Lynette Renee, didn't have a positive experience either, citing that the company was honest but unprofessional.
On the other hand, one reviewer, Christine Wiegel Costanzo, had a great experience with Robert, the technician who serviced their furnace. They praised him for doing an amazing job, being polite, and being informative.
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