Fixing Anybody's Plumbing. We CAN FIX ANYBODY'S PLUMBING
A Family-Owned Tradition of Quality Plumbing Since 1968
Bay Plumbing Company has been a trusted name in plumbing services for Miami-Dade since 1968. We're a family-owned and operated business with a passion for providing exceptional plumbing solutions to residential and commercial clients. With decades of experience and an unwavering commitment to customer satisfaction, we're the go-to plumbing experts in the area.
Expert Services for Every Need
We offer a comprehensive range of services to address all your plumbing needs, including:
Routine Inspections and Maintenance
- Comprehensive inspections to identify potential problems before they become emergencies
- Regular flushing and maintenance to keep your plumbing system running smoothly
Emergency Repairs
- 24/7 emergency response services for urgent repairs, no matter the time of day or night
Drain and Sewer Services
- Drain cleaning and unclogging
- Sewer line repair and replacement
- Backflow prevention testing and installation
Water and Heating Services
- Water heater installation, repair, and maintenance
- Leak repair and detection
- Flow optimization and pressure adjustment
New Construction and Renovations
- Plumbing installations for new homes and commercial buildings
- Retrofitting and updating existing plumbing systems
Why Choose Bay Plumbing Company?
- Experienced and Certified Plumbers: Our team of licensed and certified plumbers are highly skilled and experienced in all aspects of plumbing.
- Unequaled Customer Service: We value each customer and prioritize your satisfaction.
- Competitive Pricing: We offer fair and transparent pricing with no hidden fees.
- Prompt Response: We understand the importance of timely service and will respond promptly to your needs.
- Family-Owned Values: We take pride in providing personalized and compassionate service, treating each customer like family.
Count on Bay Plumbing Company for all your plumbing needs in Miami-Dade! We are committed to delivering exceptional service and ensuring your complete satisfaction.
Customer Service Issues
The majority of reviews for Bay Plumbing express dissatisfaction with the company's customer service. Many customers have reported having to wait for extended periods of time for service or receiving unhelpful or unresponsive dispatchers. Some reviewers have even experienced rude or dismissive treatment from company representatives.
Unprofessional Behavior
Several reviews mention instances of unprofessional behavior, such as plumbers not showing up to scheduled appointments, changing schedules without notice, or failing to follow through on promised work.
Hidden Fees and Charges
A common theme among the negative reviews is the surprise and frustration customers experience when they receive their bills after services have been performed. Many customers have been charged hidden fees, such as travel charges, which have added significantly to their total bill.
Lack of Quality Work
Some reviewers have reported that the services performed by Bay Plumbing have been subpar or even incompetent. In one instance, a customer had to call back the company multiple times to address a persisting issue, and eventually hired a different plumbing company to fix the problem.
Positive Reviews
While the majority of reviews are negative, there are a few reviewers who have had positive experiences with Bay Plumbing. These reviewers have praised the company's prompt and efficient service, as well as the professionalism and friendliness of their plumbers.
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