At DS Plumbing, we're not happy until you're happy.
Who we are
Go-Rooter Emergency Plumbers is a trusted name in the Chicago area for reliable, professional plumbing services. We are a family-owned and operated business committed to providing our customers with honest, upfront service and exceptional workmanship. We take pride in our responsiveness, expertise, and commitment to delivering lasting solutions to every plumbing challenge.
What we offer
We offer a comprehensive range of services to address all your plumbing needs, including:
General repairs
- Repairing leaks and drips
- Replacing faulty fixtures
- Clearing clogged drains and sewers
- Fixing water heaters and boilers
- Performing plumbing inspections and diagnostics
Specialized services
- Sewer line repair and replacement
- Drain cleaning and video inspections
- Gas leak detection and repair
- Flood control system installation and repair
- Sump pump installation, maintenance, and repair
Our commitment
At Go-Rooter, we prioritize:
- Customer-focused approach: We listen carefully to your concerns and take the time to understand your unique needs.
- Transparency: We provide upfront pricing and estimates before any work begins.
- Expertise: Our experienced technicians are certified and highly skilled in all areas of plumbing.
- Quality: We use only the highest quality parts and materials to ensure lasting solutions.
- Emergency response: We are available 24/7 for urgent repairs and emergencies.
Why choose Go-Rooter?
Our commitment to excellence and customer satisfaction has earned us rave reviews and repeated business from our satisfied clients. When you choose Go-Rooter, you can expect:
- Fast response: We respond quickly to every call, whether it's during business hours or after hours.
- Professionalism: Our technicians are courteous, respectful, and highly skilled.
- Competitive pricing: We offer competitive rates and provide upfront estimates.
- Guaranteed workmanship: We stand behind our work with a one-year warranty on all repairs and installations.
Overall Experience
The reviewers had a largely positive experience with the company, with most of them giving 5-star ratings. They praised the company's responsiveness, professionalism, and expertise in resolving their plumbing issues.
Pros
- Responsiveness: Many reviewers mentioned that the company responded quickly to their calls and arrived promptly to resolve their issues.
- Professionalism: The reviewers appreciated the professionalism and courtesy of the technicians, including Juan, Ivan, Alex, and Pierre.
- Expertise: The company's technicians were knowledgeable and skilled in diagnosing and resolving plumbing issues, including complex problems.
- Communication: The reviewers praised the company's communication, including keeping them updated on the progress of the work and providing clear explanations of the issues and solutions.
- Work Quality: The reviewers were satisfied with the quality of the work performed, including the installation of new systems and repair of existing ones.
Cons
- Pricing: One reviewer mentioned that they felt overcharged for the service, but did not dispute the quality of the work.
