Mr. Jenkins Told Me to Treat You Like Family
Mr. Jenkins Cooling & Heating is a family-oriented company built on the belief that exceptional customer service, integrity, and reliable solutions are the cornerstones of success. We've proudly served the Charlotte community for over three decades, providing expert service for all your heating, air conditioning, and plumbing needs.
Our Mission
Our mission is to deliver unparalleled comfort and peace of mind to our customers. We achieve this by:
- Providing personalized solutions: Our technicians take the time to understand your unique needs and provide tailored recommendations.
- Offering comprehensive services: From routine maintenance to emergency repairs and installations, we handle it all.
- Prioritizing communication: We keep you informed throughout the process, ensuring transparency and trust.
- Treating our customers like family: We value your trust and are committed to providing exceptional customer service every time.
What Sets Us Apart
We understand that choosing a reliable HVAC & plumbing company is an important decision. What sets Mr. Jenkins Cooling & Heating apart is:
- Experienced professionals: Our technicians are highly skilled and certified, with extensive experience in their respective fields.
- Quality craftsmanship: We use top-notch materials and equipment to ensure lasting and reliable solutions.
- Responsive service: We prioritize your needs and respond quickly to your requests.
- Honest & upfront pricing: We provide clear and transparent pricing with no hidden fees or surprises.
Our Story
Mr. Jenkins Cooling & Heating was founded on the principle of providing honest, reliable service at competitive prices. Over the years, we have grown into a trusted leader in the Charlotte community, known for our integrity, expertise, and commitment to customer satisfaction.
Join our team!
We are always looking for talented and dedicated individuals to join our team. If you're passionate about customer service, have a knack for solving problems, and want to be part of a close-knit family, check out our career opportunities and join us in exceeding our customers' expectations.
Plumbing Services
Morris Jenkins' plumbers are highly praised for their professionalism, efficiency, and attention to detail. Julio, in particular, stands out for his excellent service, arriving before expected and promptly providing options for fixing a major plumbing issue. He was able to triage the immediate issue, explain the necessary repairs, and even identify an additional leak in outside pipes, providing valuable insight for future planning.
Garbage Disposal Replacement
Jacob Tousant (Morris Jenkins) did an exceptional job replacing a garbage disposal, displaying professionalism, efficiency, and attention to detail. He arrived promptly, ensuring a flawless installation, and provided tips for maintaining the new unit. The area was left spotless, and the disposal works perfectly.
Air Conditioning Installation
Nick Bailey and the installation crew from Morris Jenkins were highly professional, knowledgeable, and fair. They installed two air conditioning systems efficiently and explained the process and costs thoroughly.
Kitchen Plumbing
Mark, a service tech from Morris Jenkins, listened to the customer's needs and provided the best option for fixing a kitchen sink issue. He was great, great guy, and took the time to assess and explain the situation, as well as look at other fixtures.
Water Damage Repair
Herbie from Morris Jenkins was very professional and knowledgeable in assessing and resolving water damage issues, including unclogging an outside pipe and scheduling future repairs.
Emergency Service
Austin from Morris Jenkins was incredibly helpful during a major flood in a kitchen, staying calm and professional, and ensuring that the issue was resolved quickly. Christine, who arrived the next morning, was also professional and knowledgeable, finding and resolving additional issues.
HVAC Maintenance
Joe from Morris Jenkins was extremely polite, efficient, and knowledgeable during a HVAC maintenance visit, explaining the importance of regular maintenance and leaving the system looking like new.
