Reliable, Affordable, and Trustworthy Plumbing Solutions
Who We Are
Superior Plumbing & Drains, LLC is a trusted name in plumbing services throughout the Charlotte, NC area. Founded on the principles of integrity, professionalism, and exceptional customer service, we have become the go-to plumbing experts for residential and commercial properties.
Our Mission
Our mission is to provide our clients with reliable, efficient, and affordable plumbing solutions, ensuring their peace of mind and the optimal functioning of their homes and businesses. We prioritize clear communication, transparency, and lasting solutions to every problem.
General Plumbing Installation & Repair
We offer comprehensive services for all your plumbing needs, including:
- Routine inspections and maintenance
- Emergency repairs and leak detection
- Fixture installation and repair
- Water heater installation, repair, and maintenance
- Drain cleaning and jetting
- Water filtration systems
- Slab leak repair and gas leak detection
24/7 Emergency Services
No plumbing issue is too urgent. Our experienced technicians are available 24/7 to respond to urgent repairs and minimize damage.
Expertise and Experience
Our team of certified plumbers is highly skilled and experienced in all aspects of plumbing. They prioritize safety, precision, and efficiency in every job.
Quality and Guarantee
We stand behind our work with a minimum 1-year warranty on all new installations. We believe in transparency and open communication to ensure complete customer satisfaction.
Community Involvement
Superior Plumbing & Drains, LLC believes in supporting and investing in the communities we serve. We actively participate in local initiatives and are proud to contribute to the well-being of our neighbors.
Overall Experience
The reviews for Superior Plumbing & Drains vary greatly, with some customers extremely satisfied and others having a terrible experience. The majority of the reviews are positive, with several customers praising the company's professionalism, prompt service, and excellent customer service.
Positive Reviews
Quite a few customers have had positive experiences with Superior Plumbing & Drains. They praise the company's quick response, excellent customer service, and professional technicians. Several customers mention specific technicians, such as Michael and Alex, who they say were knowledgeable and went above and beyond to assist them. The company's ability to provide same-day service and work late hours is also commended.
Negative Reviews
Unfortunately, one customer had a very negative experience with Superior Plumbing & Drains. They claim that the company took advantage of an elderly and disabled customer, charging an exorbitant price for a sump pump repair. The customer also alleges that the company did not provide an itemized bill and was unresponsive to their concerns.
