Blue Diamond M.E.P is a family-owned company with over 30 years of experience and a reputation for providing superior customer service and quality work. We are proud to be a locally owned and operated business, serving both residential and commercial properties in Austin and the surrounding areas. Our skilled and licensed professionals are dedicated to handling any Mechanical, Electrical, or Plumbing needs you may have.
Our Services
At Blue Diamond MEP, we understand the importance of providing exceptional services to our customers. Our services include:
Mechanical Services
- HVAC Products and Materials
- Heating, Ventilation & Air Conditioning
- Radiant Heating & Cooling
- Under Floor Air Distribution
- Displacement Ventilation
- Mission-critical Infrastructure & Distribution
- Geothermal Heat Exchange Systems
- Cogeneration Life-cycle Cost Analysis
- Existing Condition Surveys
- Load Calculations
- Building Information Modeling (BIM) Process
- Piping
- Energy Code Compliance
- Mechanical Master Planning
- Control Systems
- Building Automation
- Emergency Generator & UPS Systems
- Sustainability Consulting
- Commissioning
Electrical Services
- Good, Better & Best Air Quality Products
- Electrical Products & Materials
- System replacements and new installations
Plumbing Services
- Good, Better & Best Air Quality Products
- Plumbing Products & Materials
- System replacements and new installations
Our experienced professionals are dedicated to providing prompt, courteous service and ensuring that your job is done to your complete satisfaction. We take pride in our reputation for quality work and dependability.
Our Mission
At Blue Diamond MEP, our mission is to provide exceptional services to our customers while maintaining a commitment to quality, safety, and customer satisfaction. We strive to be the trusted partner for your Mechanical, Electrical, and Plumbing needs.
Disappointing Experience with Unreasonable Costs
The reviews suggest that BDMEP, a service provider, had a mixed experience with a customer. On one hand, the customer, Michael L., praised the company for showing up on time, providing a quote prior to starting work, and performing the work satisfactorily. However, the issue arose when he received the bill, which was almost $80 more than the original quote, despite the company claiming that the parts were more expensive than usual. The customer was left with a negative impression, feeling misled by the quoted price.
On the other hand, another customer, Tyson B., had a completely opposite experience. Initially, Tyson was unhappy with the service, citing that what he was quoted was not what he ultimately paid. However, the company listened to his concerns, admitted to their mistake, and offered a full refund.
Outcomes
The reviews highlight the importance of transparency and honesty in business dealings. BDMEP's initial mistake led to a negative experience for Michael, but the company's willingness to own up to their error and make it right earned them a positive review from Tyson.
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