Your trusted partner for quality plumbing and HVAC services
At Plumr, our mission is to provide exceptional plumbing services that exceed our customers' expectations. Our team of skilled professionals is dedicated to delivering top-notch solutions for residential and commercial properties. With a strong commitment to community and integrity, we strive to build trust with our customers through transparent communication and honest business practices.
Our Story
As a family-owned and operated business, Plumr has built a reputation for quality and reliability since 2016. Our founder, Nick, is a Licensed Master Plumber and esteemed educator at The Peterson School in Woburn, MA. His extensive experience and passion for his work have enabled us to grow and expand our services to meet the evolving needs of our customers.
Our Services
At Plumr, we offer a wide range of plumbing services catering to residential and commercial properties. Our expertise includes:
- Residential Plumbing: Boiler repair and install, drain cleaning and video inspections, faucet and fixture repair/replacement, leak detection and repair, pipe repair and replacement, sewer line repair and maintenance, and sump pump services.
- Commercial Plumbing: Backflow prevention systems, boiler maintenance, leaks, and replacements, commercial drain cleaning, sewer pipe repairs, grease trap maintenance, and large-scale piping and re-piping.
- Heating and Cooling: Boiler installation and maintenance, mini-split installation and maintenance, radiant floor heating installation, baseboard heating installation, baseboard heating repairs or relocation, and new construction and renovations.
Our Team
At Plumr, we believe that our employees are the lifeblood of our organization. We treat them with respect and understanding that they are not expendable. We give them a stake in the company, allowing them to control and manage parts of the business. This approach fosters a sense of pride and accountability among our team members, ensuring that our customers receive the highest level of service.
Why Choose Plumr
What sets us apart is our commitment to honesty, integrity, and ethical business practices. Our owner, Nick, is a Licensed Master Plumber and esteemed educator at The Peterson School in Woburn, MA, providing expert leadership to our skilled team of plumbers. With Plumr, you can expect excellent and dependable plumbing services for all your needs. We offer a wide range of plumbing repairs and installations, catering to both big and small projects. Choose Plumr for professionalism, reliability, and industry-leading service.
Customer Feedback and Experience
The reviews for Plumr Inc are overwhelmingly positive, with all 11 authors giving the company a perfect 5-star rating. The common themes throughout the reviews are the company's excellent customer service, prompt responses, and professional workmanship.
Service and Communication
Many reviewers praised the company's fast and friendly service, with some mentioning that they were able to book an appointment quickly and easily online. The plumbers were described as courteous, knowledgeable, and respectful, with some going above and beyond to ensure customer satisfaction. The communication throughout the process was also highlighted as a strength, with one reviewer noting that they received a photo of the plumber arriving at their home and another mentioning that they were kept informed throughout the installation process.
Work Quality and Expertise
The quality of the work performed by Plumr Inc was consistently praised, with reviewers noting that the plumbers were knowledgeable and professional. They were able to diagnose and fix issues quickly, and provided explanations of the work they were doing. The company's expertise was also highlighted, with one reviewer noting that they were able to accommodate custom needs and another mentioning that they were able to troubleshoot and fix complex issues.
Additional Services and Pricing
Some reviewers mentioned that the company offered additional services, such as financing and payment plans, with one noting that the prices were reasonable and another mentioning that they were able to fit a complex installation into their budget.