Providing Quality Service and Customer Satisfaction
Family-Run HVAC Expertise for Over 55 Years
Martel Plumbing, Heating & Air Conditioning has been proudly serving the Greater Seacoast Area of New Hampshire and Maine since 1968. Owned and operated by the Martel family, we're a team of experienced professionals dedicated to keeping your home comfortable and running smoothly.
Expert HVAC Services for Every Season
Whether you need heating repairs in the winter or cooling solutions for a hot summer day, our skilled technicians are here for you. We offer comprehensive services for:
Heating Services
- Installation and service of gas and oil furnaces and boilers
- Maintenance and repair of all major heating systems
- Comprehensive inspections and diagnostics
Cooling Services
- Installation and service of air conditioning and mini-split systems
- Repair and maintenance of ductless systems
- Evaluation and optimization of cooling efficiency
Plumbing Services
- Installation, repair, and maintenance of all plumbing systems
- Leak detection and repair
- Water heater installation and repair
- Drainage repair and replacement
- Gas piping services
Clients We Serve
We proudly serve both residential and commercial clients, providing tailored solutions to fit your unique needs.
Our Guiding Values
- Customer Focus: We prioritize your comfort and satisfaction by providing personalized attention and tailored solutions.
- Quality Service: We deliver exceptional workmanship and use high-quality materials to ensure lasting solutions.
- Integrity: We operate with transparency and honesty, earning your trust through open communication and fair pricing.
- Family Values: As a family-run business, we understand the importance of building lasting relationships with our clients.
Experience the Martel Difference
Choose Martel Plumbing, Heating & Air Conditioning for:
- Experienced and certified technicians
- Responsive service and timely arrivals
- Clear communication and upfront pricing
- Dedicated customer support
Contact us today for a free quote and discover the reliable and personalized service that has made us a trusted HVAC contractor in the Seacoast Area for over 55 years!
Overview of Reviews
The reviews for Martel Plumbing and Heating are overwhelmingly positive, with all but one reviewer giving the company a 5-star rating. Reviewers consistently praise the company's professionalism, prompt service, and reasonable pricing.
Plumbing and Heating Services
Multiple reviewers rave about the company's ability to fix various plumbing and heating issues, including AC failures, clogged pipes, and water tank replacements. Reviewers appreciate the technicians' expertise, courtesy, and willingness to explain issues and solutions clearly.
Customer Service
Reviewers praise the company's customer service, citing prompt responses to calls and emails, punctuality, and friendly interactions with staff. Many reviewers mention specific staff members, such as Zack, who are described as knowledgeable, professional, and responsive.
Communication and Transparency
Reviewers appreciate the company's clear communication before, during, and after projects, including detailed estimates and explanations of work done. Some reviewers also mention that the company is open to suggestions and willing to work with customers to find solutions.
Exceptions
One reviewer, Clarizza Valencia, gave the company a 1-star rating and reported an unprofessional interaction with a staff member. The reviewer felt that the company's response was dismissive and unhelpful.
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