Your comfort is our priority
Dedicated to Quality & Customer Satisfaction Since 1992
Jim Ando Plumbing has been proudly serving the Buffalo, New York area for over three decades. Founded on the principles of honesty, integrity, and exceptional customer service, we've become the trusted name in plumbing solutions for thousands of local homes and businesses.
Our Mission
Our mission is to provide reliable, efficient, and affordable plumbing services that exceed customer expectations. We are committed to:
- Responding promptly: We offer same-day appointments and 24/7 emergency services to address your needs immediately.
- Delivering quality workmanship: Our licensed and experienced plumbers provide meticulous and lasting repairs.
- Communicating clearly: We provide upfront pricing and detailed explanations of the work being done.
- Treating every customer like family: We value your concerns and are dedicated to exceeding your expectations.
The Jim Ando Plumbing Difference
We believe in building lasting relationships with our customers. Our team of highly skilled and certified plumbers are not just skilled technicians; they are also friendly, respectful, and committed to providing a positive and comfortable experience for every customer.
Here are just some of the reasons why our customers choose Jim Ando Plumbing:
- Honesty and transparency: We are upfront about our pricing and processes, giving you peace of mind.
- Expert craftsmanship: We repair and install plumbing systems with precision and care.
- Responsive service: We understand that plumbing emergencies can be stressful, so we respond promptly to your needs.
- Customer-focused approach: We are dedicated to understanding your unique needs and providing tailored solutions.
Years of Experience & Unwavering Commitment
With over 30 years of experience, Jim Ando Plumbing has seen it all. We have tackled everything from minor leaks to complex plumbing emergencies, and we have consistently delivered exceptional results. Our longevity speaks for itself, demonstrating our unwavering commitment to providing reliable and efficient plumbing solutions.
Choose Jim Ando Plumbing for
- Comprehensive plumbing services for both residential and commercial properties.
- Unmatched expertise and personalized attention.
- Responsive customer service and flexible scheduling options.
- Transparency, honesty, and fair pricing.
Contact us today to experience the Jim Ando Plumbing difference!
Service Experience
The reviews for Ando Plumbing reveal a mix of positive and negative experiences. While some customers had issues with the cost of service, a large majority were extremely satisfied with the work done by the technicians.
Technician Performance
Several reviewers praised the technicians, particularly Zach, who was described as knowledgeable, efficient, and professional. He took the time to explain the issues and provided options for resolving the problems. Technicians Mike and Zach were commended for their hard work, professionalism, and courteous demeanor.
Cost of Service
A few customers felt that the cost of service was too high. One reviewer mentioned that the cost increased significantly from previous years, while another felt that the repair quotes were too high.
Communication and Transparency
Reviewers appreciated the clear communication and transparency regarding the diagnostic process, billing services, and repair costs. The company's notification process for technician arrival and billing was also praised.
Overall Satisfaction
Despite some mixed opinions on cost, most customers were extremely satisfied with the service they received from Ando Plumbing. The company's technicians were praised for their professionalism, work ethic, and ability to resolve complex plumbing issues.
