Plumbing With No Substitutions for Quality Services!
At Security Plumbing & Drains, we pride ourselves on our commitment to providing exceptional service, quality workmanship, and competitive pricing. With over 20 years of experience in the plumbing industry, our team of licensed and professional plumbers have honed their skills to ensure that every customer feels valued and satisfied.
Our Story
Security Plumbing & Drains was founded on the principle of delivering reliable, transparent, and efficient plumbing services to the residents of North County and the city of San Diego. Our team is dedicated to understanding the unique needs of each customer and delivering personalized solutions that meet and exceed their expectations.
Our Philosophy
We believe that a plumbing company should be more than just a service provider - it should be a trusted partner. That's why we prioritize clear communication, prompt response times, and a commitment to honesty. Our team is always looking for ways to improve our services, whether it's investing in the latest technology, training our staff to the highest standards, or simply taking the time to listen to our customers' concerns.
Our Services
Our extensive range of services includes:
- Kitchen Faucet Installation & Repair
- Bathroom Faucet Installation & Repair
- Shower Installation & Repair
- Toilet Installation & Repair
- Water Heater Installation & Repair
- Slab Leak Repair
- PEX Repipe
Our Process
We understand that every customer has unique needs and concerns. That's why we've developed a comprehensive process to ensure that every customer receives the best possible service:
1. We perform a free plumbing evaluation and estimate, including a discussion of estimated project timelines.
2. We provide a clear, upfront quote for the project before beginning any work.
3. We schedule an appointment at a convenient time for the customer.
4. We arrive on time with a fully stocked truck, ensuring that we're prepared to start work immediately.
5. We meet with the customer before starting the project to discuss any specific needs or concerns.
6. We perform any necessary preparations for the project.
7. We complete the work to the highest standards of quality and professionalism.
8. We clean up after the project, ensuring that the customer's property is left in the same condition as before the work began.
Why Choose Us
At Security Plumbing & Drains, we're committed to delivering exceptional service, quality workmanship, and competitive pricing. Here are just a few reasons why you should choose us:
- We're a flat-rate plumbing company, ensuring that you know the price of the project before we begin.
- We stock quality materials and are always searching for better products to best serve your needs.
- We emphasize clean job sites and courteous customer service.
- We're licensed, insured, and bonded for your protection.
Service Area
We serve the greater San Diego area, including North County and the city of San Diego. Some of the specific areas we serve include:
- Ramona
- Fallbrook
- Escondido
- San Marcos
- Vista
- Carlsbad
- Oceanside
- Encinitas
- Cardiff
- Leucadia
- Solana Beach
- Rancho Santa Fe
- Rancho Bernardo
- Poway
- Scripps Ranch
- El Cajon
- National City
- Chula Vista
- Santee
- San Diego
Testimonials
Don't just take our word for it - here's what some of our satisfied customers have to say:
"The BEST in town! Omed is very professional! He is very efficient responds promptly and does excellent work. I would recommend his company for service." - Eleven D. San Diego, CA
Customer Experience
The reviews are overall positive, with most customers praising Security Plumbing's professionalism, promptness, and reasonable pricing. Many reviewers mention specific technicians, such as David, Jose, and Omed, who are described as courteous, knowledgeable, and efficient.
Plumbing Services
The company appears to excel in various plumbing services, including leak detection, drainage issues, and water heater installations. Some reviewers mention specific issues, such as pipe leaks, slab leaks, and gas leaks, which were effectively addressed by the company's technicians.
Communication
Reviewers praise the company's communication skills, with many mentioning that technicians were knowledgeable, explained their work, and did not pressure customers into making decisions. Some reviewers appreciated the company's flexibility, including willingness to wait for customers to complete their tasks.
One-Star Review
KryptoKrissy's 1-star review stands out in contrast to the rest of the reviews. The customer expresses disappointment with the company's handling of a failed water heater, citing damage caused by the company's actions. The reviewer also mentions that the company did not respond to a BBB complaint.
