Your trust in us, our expertise delivered.
At D.R. Jordan Plumbing, Heating, and Cooling, we are dedicated to providing top-notch plumbing, heating, and air conditioning services to the greater Charlotte, NC area. Founded in 2002, our company has been family-owned and operated for over 25 years. Our team of highly skilled master plumbers has over 20 years of experience in the plumbing industry, ensuring that we're equipped to handle any plumbing issue that may arise. We are NC and SC licensed, bonded, and insured, guaranteeing the highest level of professionalism and expertise.
Our Services
Our comprehensive services include:
Residential Plumbing Services: From small kitchen and bathroom plumbing leaks to major repiping projects, our expert plumbers will troubleshoot and fix any plumbing issue. We also offer flat-rate pricing, so you'll know exactly how much your repair will cost.
Heating Repair: When your heating system is not functioning reliably, our expert technicians will provide top-quality heating repairs to get your system running efficiently and keep your home warm and comfortable.
Cooling Repair: In the hot Charlotte summers, reliable air conditioning is crucial. Our expert technicians will diagnose and repair any issues with your air conditioning unit, ensuring your home remains cool and comfortable.
HVAC Maintenance: Regular maintenance is essential to extend the life of your heating, ventilation, and air conditioning (HVAC) system and prevent costly repairs. Our maintenance services include filter replacements, coil cleaning, and system checks.
Why Choose Us?
We pride ourselves on providing:
- Experience: With over 20 years of experience in the plumbing industry, our master plumbers have seen it all and can handle any plumbing issue.
- Honesty: Our flat-rate pricing means you'll always know exactly how much your job will cost, and we're transparent about our services.
- Expertise: Our expert plumbers are knowledgeable and have the skills to troubleshoot and fix any plumbing issue.
- Local: As a community-based business, we're committed to serving the greater Charlotte area and surrounding communities.
- Reliability: We're dedicated to providing 24/7 services, ensuring that you receive prompt attention and resolution to your plumbing needs.
Join the D.R. Jordan Family
Our goal is to build long-term relationships with our customers through exceptional service, expertise, and transparency. We're proud to have served the greater Charlotte area since 2002 and look forward to continuing our commitment to excellence for years to come.
Overall Experience
The majority of customers have had exceptionally positive experiences with DR Jordan Plumbing, with an overall rating of 5 stars. The company's professionalism, honesty, and excellent customer service are consistently praised by customers.
Communication
Many customers have highlighted the importance of effective communication with the company. From prompt responses to calls and emails to clear explanations of the services provided, customers appreciate the transparency and clarity exhibited by the company.
Work Quality
The quality of work performed by DR Jordan Plumbing is universally praised, with customers expressing satisfaction with the timeliness, cleanliness, and effectiveness of the services rendered.
Staff
The staff, particularly Reid, JC, and Donald, are celebrated for their professionalism, friendliness, and expertise. Customers appreciate the willingness of the staff to go above and beyond to ensure customer satisfaction.
Reviews
Some specific experiences that have received praise include:
- Reid's prompt and informative assessment of a property's plumbing needs, ultimately recommending a propane tank installation over a gas line.
- JC's same-day response to a water heater replacement, ensuring that customers had a functioning water heater.
- Donald's efficient and professional replacement of a pressure valve, resolving a noisy whistle issue.
However, one customer had a negative experience, stating that DR Jordan Plumbing never returned their call to discuss a potential job.
