At Drain Runner Plumbing, we're the trusted provider of exceptional plumbing solutions for all your plumbing needs. As a premier plumbing service provider in Carlsbad, CA, we cater to the plumbing maintenance, repair, and installation services needs of homeowners and business owners in the areas of Vista, Escondido, Encinitas, Solana Beach, and Carlsbad, with a 35-mile radius of north county.
Our team of skilled and experienced plumbers is dedicated to delivering honest, reliable, and fair-priced services aimed at addressing any and all your plumbing concerns. With over 15 years of tried, tested, and proven plumbing excellence, we provide a level of service that's hard to match. We pay close attention to detail, ensuring that any leak or damage is thoroughly fixed, and won't stop until both we and our customers are fully satisfied with the quality of work delivered.
Our Services
We offer a full range of services, including plumbing installation, maintenance, and repair services for commercial and residential clients. Our services include, but are not limited to:
- Slab Leak Detection
- Tankless Water Heater Installation
- Gas Line & Sewer Line Replace and Repair
- Repipe Specialist
- Drain Calls
Our team of expert plumbers is required to take ongoing education classes to stay up-to-date with the latest plumbing technologies. We believe that high-quality work doesn't always have to equate with high costs, which is why you can expect to get premium-quality service at budget-friendly rates.
Our Mission
At Drain Runner Plumbing, we're committed to delivering top-notch plumbing services to all our customers. We continuously strive to improve ourselves by keeping abreast with the latest and the best in the plumbing business. Our goal is to provide exceptional plumbing solutions that address your plumbing concerns, while maintaining the highest standards of professionalism, efficiency, and cleanliness.
Positive Experience
Many customers have had a positive experience with Drain Runner Plumbing. They praise the company's professionalism, knowledge, and attention to detail. The plumbers are described as being courteous, respectful, and willing to listen to customers' needs. The company's responsiveness and communication are also highlighted as being exceptional.
Customer Service and Quality of Work
Customers appreciate the value they receive for the money they pay. They note that the plumbers are knowledgeable and explain the work they will be doing, providing options for customers to choose from. The quality of the work is also emphasized, with customers reporting that the company's services are done cleanly and efficiently.
Negative Experience
However, one customer had a negative experience with the company. Charity Anderson was unhappy with the service she received, stating that the plumber was unprofessional and made her feel uncomfortable. She was not informed about the work being done in her home and was told to leave the property for 12 hours without being given a clear explanation. The plumber also refused to provide an explanation for the work done and made her feel like she was being difficult.
Services Offered
Drain Runner Plumbing offers a wide range of services, including water heater installation, garbage disposal installation, drain cleaning, plumbing leak detection, plumbing pipe repair, faucet repair, toilet installation, and more.
