Trust us to make all of your plumbing worries disappear!
Welcome to Waterways Plumbing, a family-owned and operated company that has been serving the Northwest since 1997. With over 25 years of experience, we pride ourselves on providing reliable, efficient, and quality plumbing services to our customers. Our team of experts is dedicated to providing exceptional customer service, ensuring that every interaction with us is a positive one.
Our Story
Waterways Plumbing was founded by Rick Rhoades, a licensed journeyman plumber in Washington, Oregon, and Idaho, as well as a master plumber in North and South Dakota and Montana. With over 47 years of experience in all phases of plumbing, Rick is dedicated to providing the highest level of service to his customers. As the owner of Waterways, Rick takes an active role in the overall management and operation of the business.
What Sets Us Apart
At Waterways Plumbing, we pride ourselves on our reputation for being reliable. We are known for keeping our word and doing quality work. Our commitment to excellence and customer satisfaction has earned us a reputation as the region's best plumbing company. We believe that our team of experts consistently provides honest work with outstanding results.
Our Services
We offer a wide range of services to our customers, including:
- Toilets, sinks, and garbage disposals
- Tub and shower valve installations
- Drain and faucet repair
- Frozen pipe repair and water line leak repair
- Drain line leak repair and clogged drain clearing
Our Guarantee
At Waterways Plumbing, we stand behind our products and workmanship. We guarantee that our services will meet your expectations, and we'll work hard to ensure that you're satisfied with our work. If you're not completely satisfied, we'll work with you to resolve any issues that may arise.
Our Showroom
We invite you to visit our showroom, where you'll find over 200 plumbing fixtures and faucets for new construction and remodel projects. Our showroom is open to the public, and our knowledgeable staff will be happy to assist you in selecting the perfect products for your needs.
Emergency Services
At Waterways Plumbing, we understand that plumbing emergencies can happen at any time. That's why we offer 24/7 emergency services. If you're experiencing a plumbing emergency, please don't hesitate to call us at (360) 687-1304. We'll be there quickly to resolve your issue.
Get in Touch
If you have any questions, concerns, or need help with a plumbing emergency, please don't hesitate to contact us. You can reach us at (360) 687-1304 or email us at info@waterwaysplumbing.com. We're looking forward to serving you!
Exceptional Customer Service and Work Quality
A common thread among these reviews is the exceptional customer service and work quality provided by Waterways Plumbing. Multiple reviewers praised the prompt response times, professional attitude, and kindness of the plumbers, including Brandon, Jake, Alan, Kel, and Connor.
Demo and Installation
Several reviewers mentioned the excellent work done by the plumbers during demo and installation processes. For example, Susan Williams appreciated the spotless bathroom and friendly service provided by Kirt, Jake, and Alan during her new tub and surround installation. Similarly, Gina Ballard was impressed with the efficient and professional work done by Jake and Allen during her plumbing emergency.
Emergency Services
The company's 24-hour emergency service was praised by several reviewers, including Cory Pierce, who needed help with a leaky pipe on a Saturday. Kel answered his call and provided guidance, leading to the successful resolution of the issue. Joe Meyer also appreciated the company's prompt response during an emergency repair.
Pricing and Value
Reviewers were pleased with the reasonable pricing provided by Waterways Plumbing. Gina Ballard was grateful for the quick and fair service, which saved her hundreds of dollars compared to another plumbing company. Mychael Jones appreciated the reasonable price for the services provided, and Gregory Davis was happy with the cost of the toilet repair.
Overall Satisfaction
The overwhelming majority of reviewers were extremely satisfied with the services provided by Waterways Plumbing. Many mentioned that they would recommend the company to friends and family, and some even praised the plumbers for their kindness and professionalism.