Where Quality & Professionalism are Standard
At Signature Plumbing, Inc., we are dedicated to providing top-quality plumbing work and complete customer satisfaction in every job we do. With over 15 years of experience in the plumbing business in the Wilmington, NC area, we have established a reputation for being passionate, honest, and dependable. Our team of uniformed, fully trained, and licensed service technicians is committed to delivering exceptional service to our clients.
Our Services
We offer a range of services to cater to the diverse needs of our clients. Our services include:
Residential & Commercial Plumbing
We provide expert plumbing solutions for both residential and commercial properties, including municipalities, restaurants, hospitals, medical facilities, schools, industrial buildings, hotels, strip centers, self-storage facilities, libraries, fire stations, and office buildings.
New Residential Construction
We have completed numerous new residential construction plumbing projects in the residential and commercial markets, including new construction, renovations, and remodeling.
Commercial Construction
We entered the Wilmington, NC construction market with a unique understanding of the industry and have established a reputation for delivering quality projects on time.
Industrial Plumbing
We are experienced in handling all plumbing projects, including municipalities, restaurants, hospitals, medical facilities, schools, industrial buildings, and more.
All Plumbing Services
Our plumbing installation, maintenance, and repair services are backed by our built-in guarantee. We use the best plumbing technology and tools to ensure that all jobs are done quickly and to the highest standards.
Why Choose Us
We are committed to providing excellent customer service, ensuring that all plumbing projects are done with utmost professionalism using quality materials. We strive to maintain the highest standards while exceeding client expectations at all levels.
Testimonials
We invite you to read the testimonials from our satisfied clients, who have experienced our exceptional service firsthand.
Our Promise
Our promise is to build quality into every project while delivering professional expertise, exceptional customer service, and quality plumbing services.
Navigation
Home | Plumbing | Home Services | Commercial Plumbing | Construction Management | Industrial Plumbing | Residential | New Construction | Plumbing Service & Repair | Contact Us
Overall Experience
The reviewers have expressed overwhelming satisfaction with Signature Plumbing, praising their professionalism, politeness, and prompt service. They have consistently delivered high-quality work, stayed ahead of schedule, and demonstrated excellent customer service.
Performance and Quality of Work
The company has been commended for their expertise in various plumbing services, including water heater installation, garbage disposal installation, shower installation, and plumbing leak detection. Their technicians have been described as knowledgeable, courteous, and dedicated to their work.
Customer Service and Responsiveness
Reviewers have appreciated the company's prompt response to their needs, with some even describing it as "rare in today's customer service environment." The technicians have been praised for their politeness, professionalism, and willingness to go above and beyond to ensure customer satisfaction.
Areas of Excellence
Signature Plumbing has been recognized for their exceptional performance in the following areas:
- Quality of Work: Reviewers have consistently praised the company's high-quality work, attention to detail, and ability to deliver projects on time.
- Customer Service: The company's responsiveness, professionalism, and courtesy have earned them high marks from satisfied customers.
- Expertise: Technicians have been described as knowledgeable and skilled in their craft, able to diagnose and resolve complex plumbing issues.
Negative Experience
One reviewer expressed disappointment with the company's installation of bath and kitchen plumbing, citing mistakes such as reversed hot water positions and incorrect toilet installation. Despite repeated attempts to contact the company, they did not receive a response and were forced to hire a local plumber to correct the mistakes.
