At Dependable Plumbing, we are committed to providing excellent plumbing services to each of our customers. As part of that commitment, we consistently choose quality name brand products for all of our installation projects. When you choose us for your plumbing services, whether it's a repair or installation job, we do work that's made to last for years to come. Our friendly, skilled staff looks forward to helping you with any plumbing project, big or small.
Our Story
Dependable Plumbing was founded in September of 1996 by owner Chet Jernigan and his wife Kellie. Chet had 13 years of training with a reputable company, giving him the knowledge and expertise to tackle any plumbing job. With a passion for building lasting relationships with our customers, we strive to build trust and confidence in our work. We take pride in providing fast, reliable, and attentive plumbing services that meet the highest standards.
Our Services
At Dependable Plumbing, we offer a wide range of services to cater to your specific plumbing needs:
Fixture Installations
From water heater repairs to slab leak repairs, new plumbing installations, and more, we are here with you every step of the way. Our skilled contractors stay on top of current trends in the industry to provide you with the most effective plumbing solutions. We use the best products to ensure your plumbing lasts for years and years to come.
Slab Leaks
Cracks in your walls or flooring, mildew or excessive moisture under your carpet, and hot spots in your flooring are all possible indications that you have a slab leak problem. If your slab is cracked, you are losing water, which results in a higher than normal water bill and could cause serious water damage to your property. We can locate and repair slab leaks before any more damage occurs.
Sewers & Drains
If you notice your pipes are cracked or corroded or have burst, call in the experts to clear your sewer lines. Our technicians can repair your existing sewer and water lines or install new lines. We can also unclog kitchen sinks, showers, tubs, bathroom sinks, toilets, and floor drains.
Gas Line Repairs
Natural gas is one of the most common forms of energy for residential customers. While it is relatively safe and efficient, it can pose hazards if not handled properly. Natural gas creates a by-product known as carbon monoxide, which is very harmful when inhaled. Residents who have been exposed to carbon monoxide often exhibit flu-like symptoms, headaches and dizziness. It is important if you or someone in your home is experiencing these symptoms to get your home inspected, but most importantly, get out of your home and call the gas company to shut off gas to your home. Then, call us! Our plumbing contractor can help with any gas line repairs or replacements.
Summary of Reviews
The reviews provide a mixed bag of experiences with Dependable Plumbing. While some customers have had positive interactions with the company, others have been left frustrated and disappointed.
Scheduling and Communication Issues
Several customers have reported difficulty with scheduling appointments and inadequate communication from the company. Ev Ev, for example, had to argue with the plumber to get him to show up on time, and Kala P. was stood up three times in one day with no explanation. E. C. also had trouble getting the company to keep an appointment window, and George C. had multiple no-shows with no communication.
Positive Experiences
On the other hand, some customers have had great experiences with Dependable Plumbing. Joe Olson, Elizabeth Tyson, Kristal Stanley, Danielle Williams, Andrew Sesterhenn, Sean B., Karl King, Cherie Peters, Anastasia Stevenson, and Melissa Lauer all praised the company's professionalism, responsiveness, and quality of work.
Pricing
V. W. noted that Dependable Plumbing's services were quite expensive, with a $205.00 charge for a 15-minute visit to adjust and repair a bathroom faucet.
Fixing Leaks and Plumbing Issues
Many customers have had the company fix various plumbing issues, including leak detection, pipe repair, and boiler repair. Andrew Sesterhenn, Sean B., Karl King, and Melissa Lauer all praised the company's ability to quickly respond to emergencies and fix problems.
New Year's Day Service
Cherie Peters noted that Dependable Plumbing worked on New Year's Day to complete a job, demonstrating their commitment to getting the job done regardless of the day of the year.
