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At Rooter Solutions, we understand that plumbing problems can be stressful and overwhelming, especially when they occur at the worst possible moment. That's why we're committed to providing our customers with the highest level of service and expertise in the industry. With over 30 years of experience, our team of licensed professionals is dedicated to delivering exceptional results, unparalleled customer service, and a commitment to ethical business practices.
Our Story
Rooter Solutions was founded on the principles of honesty, integrity, and community involvement. Our mission is to provide our customers with a positive experience by offering a wide range of premium plumbing services, including drain cleaning, hydro jetting, and water heater repairs. We believe that every customer is unique and deserves personalized attention, which is why we take the time to understand their specific needs and concerns.
Our Services
We offer a comprehensive range of residential and commercial plumbing services that cater to the diverse needs of our customers. From routine maintenance and repairs to emergency services, we're here to help you tackle any plumbing issue that comes your way. Some of our key services include:
- Drain cleaning and hydro jetting
- Water heater repair and replacement
- Tankless water heaters
- Sewer line repair and replacement
- Trenchless pipe repair and replacement
- Septic tank replacement
- Slab leak repair
- Toilet repair and replacement
- Gas line repair and replacement
- Water line repair and replacement
- Repiping
- Water filtration
What Sets Us Apart
At Rooter Solutions, we pride ourselves on our commitment to ethical plumbing practices, which sets us apart from other plumbers in the industry. We believe in using only the latest technology and techniques to ensure that our customers receive the highest level of service. Our team of licensed professionals is dedicated to providing exceptional results, and we stand behind our work with a satisfaction guarantee.
Community Involvement
We believe that our community is the backbone of our business, which is why we're committed to making a positive impact on the places we serve. From sponsoring local events to supporting community initiatives, we're dedicated to giving back to the neighborhoods we serve.
What Our Customers Say
We're proud of our reputation for delivering exceptional service and exceeding our customers' expectations. Here's what some of our satisfied customers have said about us:
- "I saw an ad for Rooter Solutions on the TV and saw that they were offering a great deal on a drain cleaning service ($54). I looked them up on the internet and saw that they had great reviews so I called them the next day and they arrived quick. They served with great customer service and were very helpful with my plumbing service concerns." - Mary Mock
Get in Touch
We're proud to serve the Los Angeles area and surrounding communities. If you're in need of plumbing services, contact us today at (323) 237-9726 to schedule your appointment. Let us mark something off your to-do list.
Cleanliness and Professionalism
Most customers praised the cleanliness and professionalism of Rooter Solutions Plumbers. Many mentioned that the plumbers arrived on time, were well-groomed, and wore protective gear while working. Some even appreciated the attention to detail in keeping the work area clean. However, a few customers felt that the focus was on upselling instead of fixing the initial issue.
Upselling and Skepticism
A significant number of customers expressed concern about the company's strategy of upselling. Some felt pressured to spend more money on services that were not necessary, while others appreciated the extra services offered. A few customers reported feeling that the company prioritized making a profit over providing satisfactory service.
Variation in Quality of Service
While many customers raved about their positive experiences, a few mentioned that their service was subpar. Some reported long wait times, lack of transparency in pricing, or inadequate communication.
