Your trusted partner for all your plumbing needs!
At DeLong Plumbing, we have been providing top-notch plumbing and HVAC services to the residents and businesses of Springfield, MO, and the surrounding areas since 1991. Our commitment to excellence, honesty, and integrity has earned us an A+ rating from the Better Business Bureau and the title of "Ozarks Best" Plumbing Company & Heating & Air Conditioning Company for nine consecutive years. We take great pride in our work and are dedicated to providing our customers with the highest level of service.
Our Services
As a full-service plumbing company, we offer a wide range of services to both residential and commercial customers. From leaky faucets and clogged drains to water heater installations and sewer line repairs, we have the knowledge and expertise to handle any plumbing issue that comes our way. We also provide HVAC services, including heating and air conditioning installations, repairs, and maintenance.
Emergency Services
Plumbing emergencies can happen at any time, which is why we are available 24/7 to help our customers. Whether it's a burst pipe, a gas leak, or a malfunctioning heating system, our team of licensed and insured professionals is always just a phone call away.
Residential Services
We understand that your home is one of your most valuable assets, which is why we treat every job with the care and attention it deserves. Whether you need a simple faucet repair or a complete plumbing system overhaul, we will work with you to find the best solution for your needs and budget.
Commercial Services
Our team of experienced professionals is equipped to handle even the most complex commercial plumbing and HVAC projects. From new construction to remodels, we have the knowledge and expertise to get the job done on time and within budget.
Why Choose Us?
At DeLong Plumbing, we pride ourselves on our commitment to quality, excellence, and customer satisfaction. We believe that our success is due to our employee dedication and our company policy of honesty and integrity. We stand behind our work and are dedicated to providing our customers with the highest level of service.
Overall Experience
The majority of the reviews for DeLong Plumbing are extremely positive, with many customers praising the company's professionalism, responsiveness, and excellent workmanship. A few customers have had negative experiences, but these are largely related to communication issues or misunderstandings.
Positive Comments
The technicians who worked on various jobs were consistently described as knowledgeable, courteous, and professional. Many customers appreciated the company's willingness to explain the necessary work, provide estimates, and keep them informed throughout the process.
Negative Comments
Some customers had issues with communication and customer service. One reviewer had to call multiple times to get a response and was ultimately left without water for four days. Another reviewer felt disrespected by a representative who required her father's permission to perform the work.
Recommendations
Many reviewers highly recommended DeLong Plumbing for their positive experiences, citing their professionalism, good work, and excellent customer service.
