In Our Planet, You Are The Boss
At Blue Planet Drains & Plumbing, we're a family-owned and operated plumbing company dedicated to providing top-notch plumbing services to residential and commercial clients in San Diego County. With years of experience and a team of licensed and insured plumbers, we're committed to delivering exceptional service quality, unmatched expertise, and unparalleled customer satisfaction.
Our team of expert plumbers is equipped to handle a wide range of plumbing issues, from simple drain cleaning and leak detection to complex sewer repairs and commercial plumbing projects. We pride ourselves on our ability to prevent plumbing problems before they become major issues, and we're always available to tackle emergencies 24/7.
Our Services
We offer a comprehensive range of plumbing services designed to meet the unique needs of our clients. Our services include:
- Residential Plumbing: From faucet repairs and toilet installations to pipe repairs and slab leak detection, our residential plumbers are skilled in every stage of home plumbing services.
- Commercial Plumbing: Our master plumbers have vast experience and training in commercial plumbing and drain services, from grease trap installations to commercial drain maintenance.
- Drain Cleaning: We provide 24/7 drain cleaning services, using powerful hydro jet systems to clear even the most stubborn clogs.
- Emergency Plumbing: We're always available to respond to plumbing emergencies, 24 hours a day, 7 days a week.
Our Commitment to Excellence
At Blue Planet Drains & Plumbing, we're committed to delivering exceptional service quality, unmatched expertise, and unparalleled customer satisfaction. Our technicians are trained to wear clean uniforms, arrive in clean trucks, and wear shoe covers inside your property to protect your floors. We provide detailed estimates before starting any work, and our technicians will go over all your options to help save you money.
Why Choose Blue Planet Drains & Plumbing?
We're proud of our reputation as the best local plumber in San Diego, and we're committed to maintaining our high standards of service quality. Our motto is "In Our Planet, You Are The Boss, " and we strive to provide a personalized, professional experience that exceeds your expectations.
Overall Experience
The overall experience with Blue Planet Drains & Plumbing, Inc. is predominantly positive, with many customers praising the company's prompt service, professionalism, and quality of work.
Positive Aspects
- Prompt Service: Many customers appreciated the company's ability to provide same-day service, with technicians arriving on time and completing work efficiently.
- Professional Technicians: Technicians such as Abraham, Yukio, and Anthony were consistently praised for their professionalism, knowledge, and courtesy.
- Quality of Work: Customers were satisfied with the quality of work, including repairs, installations, and cleaning up after drywall removal.
- Honesty and Transparency: Some customers appreciated the honesty and transparency of technicians, who explained the work required and did not charge unnecessarily.
Negative Aspects
- Inaccurate Equipment: One customer reported that the company's slab leak detection device was old and inaccurate.
- Pushy Sales Tactics: Another customer felt that the technician was trying to sell restoration company services to get a commission.
- Disrespectful Customer Service: A customer reported that customer service was disrespectful when they called to complain.
- Missed Issues: One customer reported that the company missed a cracked pipe during a hydrojetting and scoping service.
- Expensive: A few customers felt that the company's prices were too high, with one customer reporting that a 20-minute job cost $550.
