Clean. Honest. Thorough. We want to be your plumber.
Compass Plumbing is a locally owned and operated emergency service plumbing company based in Puyallup. Our team of highly trained plumbers is skilled in residential, commercial, and industrial plumbing and drain services. We take pride in our work and are committed to ensuring that our customers receive the highest level of service. We have been serving the South Puget Sound area for many years and have built a reputation for our professionalism, reliability, and quality work.
Our Services
At Compass Plumbing, we offer a wide range of services to meet the needs of our residential and commercial customers.
- Hydro-jetting: Hydro-jetting is a high-pressure water cleaning process that is used to clean and descale pipes. This service is ideal for removing build-up and debris from pipes, including grease, scale, and other materials.
- Sewer cameras: Our state-of-the-art sewer cameras allow us to inspect and diagnose problems in sewer lines without the need for costly excavation. This service is ideal for identifying and locating blockages, breaks, and other issues in sewer lines.
- Commercial water heaters: We install, repair, and maintain large commercial water heaters. Our team of experts has the knowledge and experience to handle all of your commercial water heater needs.
- Sewer pipe repair and replacement: Damaged, offset, and collapsed pipes need immediate attention before they cause property damage. Our team has the tools and expertise to make the necessary repairs.
- Certified backflow inspection: Compass Plumbing is a certified backflow inspector licensed with the State of Washington. We can perform annual inspections and repair or replace the device if needed.
Emergency Services
At Compass Plumbing, we understand that plumbing emergencies can happen at any time. That's why we are available 24/7 to address your emergency plumbing needs. Whether it's a burst pipe, a clogged drain, or any other plumbing emergency, our team is here to help.
Our Commitment to Customer Service
At Compass Plumbing, we are committed to providing our customers with the best possible service. We believe in treating our customers with respect and integrity, and we always strive to exceed their expectations. We offer preferred pricing for military, senior citizens, returning clients, and new referrals.
Whether you need hydro-jetting, sewer camera inspection, commercial water heater installation or repair, sewer pipe repair and replacement, or backflow inspection, Compass Plumbing is here to help. Contact us today to schedule service or to learn more about our services.
Service Experience
Reviews suggest that Compass Plumbing's service experience is mostly positive, with customers appreciating their prompt response, professionalism, and high-quality work.
Timeliness and Reliability
Some customers experienced issues with the company's scheduling, with one reviewer mentioning that the plumber failed to show up within the scheduled window and didn't provide a courtesy call to notify them of the delay.
Quality of Work
Reviews highlight the company's attention to detail, expertise, and ability to diagnose and fix issues quickly and efficiently. Several reviewers praised the professionalism and knowledge of specific plumbers, including Eric, Junior, and James.
Communication and Customer Service
Reviews suggest that the company's communication and customer service are generally good, with some exceptions. One reviewer had a negative experience with the front office, feeling that they didn't receive adequate assistance or follow-up after an issue arose.
Pricing and Value
Customers appreciate the company's competitive pricing and value for money. Several reviewers mentioned that Compass Plumbing provided reasonable estimates and delivered high-quality work at an affordable price.
