Your plumbing and HVAC solution, backed by expertise and trust
At On the Ball Plumbing, we pride ourselves on being a family-run business that puts our customers first. With over 14 years of experience in the Magic Valley, we've established a reputation for providing top-notch plumbing services to our valued clients.
Our Story
As a local family, we understand the importance of having a reliable and trustworthy plumber by our side. That's why we're committed to providing exceptional service, unparalleled expertise, and unbeatable prices. Whether you're dealing with a clogged drain, a leaky faucet, or a burst pipe, our team of knowledgeable and licensed plumbers are here to help.
Our Services
We offer a wide range of plumbing services designed to meet the unique needs of our clients. From drain repair and faucet repair to toilet repair and sewer inspection, we've got you covered. Our services include:
- Drain Repair: At On the Ball Plumbing, we understand the frustration and inconvenience caused by a clogged drain. Our team of experts is equipped to tackle even the toughest drain issues, ensuring your plumbing system runs smoothly and efficiently.
- Faucet Repair: A leaky faucet may seem like a minor issue, but it can lead to costly repairs down the line. Our plumbers are trained to diagnose and fix any issue, ensuring your faucet flows smoothly and efficiently.
- Frozen Pipes: When your pipes freeze, your entire plumbing system is virtually at a standstill. Our team of experts knows how to minimize damage and prevent future occurrences.
- Toilet Repair: Whether your toilet is running constantly or refusing to flush, our team is equipped to diagnose and fix any issue, ensuring your toilet functions as it should.
- Sewer Inspection: Regular sewer inspections are crucial to detecting potential issues before they become major problems. Our team is trained to identify any issues and provide prompt solutions.
- Water Heater Repair: Water heaters are an essential part of any plumbing system, and when they malfunction, it's a significant inconvenience. Our team of experts is equipped to diagnose and fix any issue, ensuring you have hot water when you need it.
- Commercial Plumbing: Our team is well-versed in commercial plumbing, having worked with numerous businesses in the Magic Valley. We understand the importance of maintaining a reliable and efficient plumbing system for your business.
What Sets Us Apart
At On the Ball Plumbing, we pride ourselves on:
- Transparency: We believe in being upfront about our services and prices, ensuring you're never surprised by hidden fees or service charges.
- Expertise: Our team of licensed plumbers is trained to tackle any plumbing issue, big or small.
- Affordability: We understand that plumbing emergencies can be costly, which is why we strive to provide competitive pricing without compromising on quality.
Whether you're dealing with a minor plumbing issue or a major emergency, trust On the Ball Plumbing to provide reliable, efficient, and affordable solutions.
Get in Touch
Ready to experience the On the Ball difference? Contact us today to schedule an appointment or learn more about our services.
Services and Quality
On the Ball Plumbing has received numerous positive reviews from satisfied customers. Many reviewers have praised the company's excellent customer service, professionalism, and quality workmanship. Several reviewers have commented on the company's ability to provide prompt and efficient service, even when dealing with complex issues.
Customer Service
Receivers have highlighted the friendly and approachable nature of the company's technicians, including Tully, Daniel, Danny, Darrell, and Eric. Some reviewers have noted that the company's staff is knowledgeable, courteous, and willing to go above and beyond to ensure customer satisfaction.
Inconsistent Service
However, one reviewer, J. Jackson, had a negative experience with the company. They scheduled an appointment on Thursday morning but were left waiting for over two hours, with the technician unable to make contact or provide an update on the delay.
Resolving Issues
Some reviewers have praised the company's ability to resolve issues that other plumbers may have created. For example, one reviewer had to have the same issue resolved by On the Ball Plumbing twice, initially due to mistakes made by another plumber. The company's technicians, Matt and Robert, worked hard to find the root cause of the problem and resolve it.
Overall
Despite some inconsistent service, the majority of reviewers have praised On the Ball Plumbing's high-quality service, professionalism, and customer service.
