If Big C can't fix it, nobody can!
Our Mission
Purdy Plumbing & Drain stands as a reliable partner for all your plumbing needs in Orange County and parts of East LA. Established in 2011, we've tackled countless projects, working tirelessly to restore, repair, and maintain the integrity of our clients' plumbing systems. With a team of experienced and certified plumbers, we prioritize efficient service, transparent communication, and quality workmanship.
Who We Are
Led by a team of dedicated and certified professionals, Purdy Plumbing & Drain boasts extensive experience in both residential and commercial plumbing services. We take pride in our work, combining technical expertise with unwavering customer service and a genuine desire to solve your plumbing challenges with minimal disruption to your daily life.
Our Expertise
Our services span a wide range of domains, encompassing:
General Plumbing Services
- Leak detection and repair
- Drain cleaning and repair
- Water heater installation, repair, and maintenance
- Pipe relining and repair
- Gas line repair and installation
Specialized Services
- Emergency plumbing services
- Hydro jetting for clog removal
- Sewer line repair and installation
What Sets Us Apart
At Purdy Plumbing & Drain, we prioritize:
- Transparency: We provide upfront pricing and clear explanations of all services and costs before we begin any work.
- Efficiency: We respond promptly to your calls and dispatch technicians quickly to minimize wait times.
- Quality: We use only high-quality materials and stand behind our work with a one-year warranty.
- Communication: Our team keeps you informed throughout the process, answering your questions and addressing your concerns.
Join Our Community
Through our commitment to exceptional service and client satisfaction, Purdy Plumbing & Drain has grown into a trusted local business. We take pride in serving our community and fostering lasting relationships with our clients. Whether you require immediate assistance or proactive maintenance, we are your reliable partner in plumbing excellence.
Services and Quality
Purdy Plumbing has received an overwhelmingly positive response from customers, with many praising their efficient and professional services. Reviewers have commended the company's prompt response times, with some noting that they were able to resolve issues quickly and effectively. Many customers have also praised the company's transparency, saying that they provided thorough explanations of the problems and offered fair prices.
Communication and Customer Service
Purdy Plumbing has also received high marks for their communication and customer service. Reviewers have praised the company's office staff for being friendly and helpful, and have noted that the plumbers themselves were knowledgeable and willing to answer questions. Some reviewers have also mentioned that the company's plumbers were able to diagnose and fix complex issues, and that they were easy to work with.
Negative Reviews
However, there are some negative reviews that highlight potential areas for improvement. Some reviewers have expressed frustration with the company's response times, saying that they were left waiting for extended periods of time for service. Others have noted that the company's pricing was not as competitive as they had hoped. Additionally, one reviewer mentioned that the company's owner was unprofessional and discourteous.
Common Issues
Several reviewers have mentioned common issues that they experienced with the company, such as overpromising and underdelivering. One reviewer noted that they were given a wide window of time for a service appointment and were left waiting. Another reviewer mentioned that they were left with a tub full of water and toilets that couldn't flush after the company failed to show up.
