Downs Plumbing and Gas is a leading local plumbing, sewer, and gas company that has been serving homes and businesses in Pensacola and surrounding areas for over 30 years. Our family-owned and operated company has built a reputation for providing top-notch service and the highest quality workmanship as efficiently as possible. We have the experience, equipment, and expertise to handle any job, big or small.
Our Services
At Downs Plumbing and Gas, we offer a wide range of plumbing, sewer, and gas services, including:
- Plumbing Services: We offer a full range of plumbing services, from fixing leaky faucets and clogged drains to installing new pipes and fixtures. Our team of expert plumbers is equipped to handle any plumbing issue you may have, and we're available 24/7 for emergency services.
- Commercial Plumbing Services: We provide commercial plumbing services for businesses of all sizes. Whether you need routine maintenance, repairs, or installation of new plumbing systems, we've got you covered.
- Gas Services: Our gas services include gas line installation and repair, gas appliance installation and repair, and gas leak detection and repair. Our team is fully licensed and insured to handle all your gas needs safely and efficiently.
- Lift Stations and Line Setting: We specialize in lift station and line setting services, including the installation, repair, and maintenance of lift stations and sewer lines.
- Drain Cleaning: Our state-of-the-art hydrojetter allows us to quickly clean out lines and get your plumbing system running smoothly again.
- Remodels & Add-Ons: We offer remodeling and addition services for your home or business, including the installation of new plumbing systems and appliances.
- Repair & Replacement: Whether you need a simple repair or a complete system replacement, our team has the expertise and experience to get the job done right.
- Septic to Sewer: We specialize in converting septic systems to sewer systems, providing a more efficient and environmentally friendly solution for your home or business.
- Sewer Inspections: Our team uses the latest technology to inspect your sewer lines and identify any issues before they become major problems.
- Tubs & Shower Replacement: We offer a wide range of tubs and shower options to fit your style and budget, and our team of experts will handle the installation quickly and efficiently.
- Water Heaters: We install and repair all types of water heaters, including traditional tank water heaters and tankless water heaters.
Our Commitment to Quality
At Downs Plumbing and Gas, we are committed to providing the highest quality service and workmanship. We put our commercial and residential customers at the heart of everything we do, prioritizing your needs, valuing your time and your property. We have the experience, insights, and equipment you need when it comes to solving your plumbing, sewer, and gas issues. You can trust us to get the job done right, no matter how complicated the problem may be. Contact our team today to put Downs Plumbing & Gas on the job!
Overall Experience
The majority of customers have reported a highly positive experience with Downs Plumbing, praising their prompt response, professional technicians, and efficient work.
Praises for Technicians
Many reviewers have commended the technicians for their kindness, explanation of the work, and ability to get the job done quickly and efficiently. Technicians such as Hunter, Ricky, and Willie have been mentioned by name for their excellent service.
Quick Response
Several reviewers have praised Downs Plumbing for their rapid response, including fixing an outdoor water leak on the night before Thanksgiving and addressing a pipe burst in a laundry room wall.
Honesty and Fair Pricing
Some reviewers have appreciated the company's honesty and fairness in their pricing, including not charging for labor to replace a pressure valve and providing a discount for a job well done.
Negative Experiences
However, a few customers have reported negative experiences, including a case where a technician caused damage to a ceiling and the company refused to repair it, and another instance where a hot water heater stopped working just months after purchase and the customer had to wait six days for a part to arrive.
Customer Service
While some customers have praised the company's customer service, others have reported poor service, including a lack of assistance and unkept promises.
