About Us
AAA Plumbers has been proudly serving the Houston area since 1984, providing exceptional commercial plumbing services to multi-family housing, apartments, healthcare facilities, senior living communities, schools, government buildings, and retail centers. Our dedicated team of experts has established us as a trusted partner for comprehensive plumbing solutions.
Our Expertise
We offer a comprehensive portfolio of services designed to meet the unique needs of commercial properties:
Multi-Tenant Buildings & Apartments
- Comprehensive inspections and assessments of aging plumbing infrastructure
- Cost-effective repairs and replacements of outdated plumbing systems
- Emergency repair services available 24/7
- Routine maintenance plans to prevent future problems
Retail & Commercial Buildings
- Comprehensive maintenance, repair, and installation services for all aspects of your plumbing system
- Tailored solutions for retail spaces, office buildings, and more
- Fast turnaround times and exceptional quality
Government, Healthcare & Schools
- Licensed and insured for competitive project bids
- Expertise in installations, repairs, and inspections for government buildings, healthcare facilities, and schools
- Collaborative partnerships with building owners and facility managers
Emergency Services
- Rapid response 24/7 for urgent repairs and outages
- Experienced and certified plumbers on call around the clock
- Thorough assessments and solutions to minimize downtime
Community Involvement
At AAA Plumbers, we believe in giving back to the community that has supported us. We actively engage in local initiatives and support various organizations that contribute to a thriving Houston.
Our Values
- Integrity: We conduct ourselves with honesty and transparency in all our interactions.
- Excellence: We deliver outstanding workmanship and personalized customer service.
- Reliability: We are committed to providing consistent and timely service.
- Community: We are dedicated to supporting and enriching the Houston community.
Overall Experience
The majority of customers have reported positive experiences with AAA Plumbing, praising their reliability, knowledge, and responsiveness. Many have expressed gratitude for the company's willingness to go above and beyond, even providing free services to those in need.
Praise for the Company
Customers have commended the company for their exceptional professionalism, excellent employees, and prompt response times. Many have reported positive interactions with specific employees, such as Steve Park and Joe Sterling, who have provided outstanding service.
Issues with Communication and Customer Service
However, some customers have reported negative experiences with AAA Plumbing, citing poor communication, unprofessional customer service, and high prices. A few have expressed frustration with being hung up on or not receiving callbacks.
Scheduling and Availability
Some customers have reported issues with scheduling and availability, including being told they couldn't be scheduled until after setting up an account with a credit card number or being put on hold for extended periods.
Technician Performance
Most customers have reported positive experiences with the technicians, describing them as professional, friendly, and knowledgeable. A few have reported issues with the technicians' performance, including poor communication and unprofessional behavior.
