Providing Quality Service with a Personal Touch
At Maupin Plumbing Co., we take pride in our commitment to providing exceptional plumbing services to the Louisville area for over 40 years. Our family-owned and operated business has established a reputation as the go-to plumber for water heater issues, thanks to our experienced and licensed plumbers.
As a master plumber with licenses in both Kentucky and Indiana, Thomas E. Maupin has built a reputation for his expertise in boiler and water heater repair and installation. Our team of licensed plumbers strives to deliver quality work, attention to detail, and unparalleled customer satisfaction.
We understand the importance of providing timely and reliable service, which is why we have developed a strong reputation for prompt response times and efficient solutions. At Maupin Plumbing Co., we believe in building long-term relationships with our customers by delivering exceptional service and by providing a comprehensive range of plumbing services.
Our Services
At Maupin Plumbing Co., we specialize in commercial and residential plumbing services. Our extensive range of services includes:
Commercial Services
- Commercial hot water supply boiler installation/repair
- Certified backflow prevention installation/testing
- Toilet/faucet installation/repair
- Sewer/drains cleaning
- Sump pumps
- Fixing leaks
- Gas lines
- And more!
Residential Services
- Residential water heater installation/repair
- Toilet/faucet installation/repair
- Garbage disposal installation/repair
- Sewers/drains cleaning
- Sump pumps
- Fixing leaks
- Gas lines
- And more!
Green Plumbing
At Maupin Plumbing Co., we're dedicated to promoting environmentally friendly plumbing practices. We specialize in installing and installing energy-efficient equipment, such as tankless water heaters, hybrid electric water heaters, high-efficiency tank water heaters, and more.
Warranty Service
We are an authorized warranty service provider for major water heater manufacturers. If your water heater is still under warranty, we can help you with labor and parts. We offer factory-authorized service for the following companies:
- A.O. Smith
- Navien
- Bosch
- Bradford White
- GE
- Lochinvar
- PVI
- Raypak
- Reliance
- Rinnai
- Rheem
- Ruud
- State
- Takagi
Specials
Check our special offers page for exclusive deals and discounts on our services.
Contact Us
At Maupin Plumbing Co., we're committed to providing exceptional customer service. For immediate service, call (502) 231-8300. You can also contact us through our website or email us at info@maupinplumbing.com.
Poor Customer Service
The majority of the reviews from customers have been negative, with many expressing frustration with the company's lack of response or unresponsiveness. Several customers have mentioned that they had to call multiple times, leaving multiple messages, and still received no response or a delayed response. This poor customer service has led to a loss of trust and has resulted in customers sharing their negative experiences with others.
Unreliability and Inconsistency
It appears that the company's level of service is inconsistent, with some customers receiving excellent service and others receiving poor service. This inconsistency can be frustrating for customers and can lead to a lack of trust in the company's ability to deliver reliable and quality service.
Positive Reviews
However, a few customers have had a positive experience with Maupin Plumbing, citing the company's responsiveness, professionalism, and quality workmanship. These customers have praised the company's technicians, mentioning that they were knowledgeable, courteous, and efficient.
