Your trusted partner for high-quality plumbing solutions, 24/7!
At Big Mike's Rooter and Plumbing Co., we pride ourselves on being a veteran-owned business that has been serving the community for over 37 years. Our team of experienced professionals is dedicated to providing top-notch plumbing services to residential, commercial, and industrial clients in San Bernardino, Redlands, Fontana, Rialto, Bloomington, Ontario, Upland, Riverside, and surrounding areas.
Our Services
We offer a wide range of services to cater to your plumbing needs. Whether you're dealing with a clogged drain, a leaky faucet, or a burst pipe, we're here to help. Our services include:
- Residential Plumbing: From installing new fixtures to fixing leaks, we're here to help you keep your home running smoothly.
- Commercial Plumbing: Whether you're a business owner or a property manager, we can help you maintain a efficient and safe plumbing system.
- Emergency Plumbing: We're available 24/7 to address emergencies such as burst pipes, sewage backups, and more.
- Boiler Repair: We specialize in repairing and replacing boilers to ensure your hot water supply.
- Copper Repiping: Are you tired of corroding pipes? Our experts can replace your copper pipes with PEX or CPVC pipes.
- Garbage Disposal Repair: Say goodbye to clogged drains and hello to a functioning garbage disposal.
- Hydro-Jetting: Our high-pressure cleaning services can clear even the toughest clogs and debris.
- Pipe Repair and Replacement: Whether it's a minor leak or a major repair, our experts can fix and replace your pipes.
- Plumbing Inspections: We can inspect your plumbing system to detect any potential issues before they become major problems.
Our Philosophy
At Big Mike's Rooter and Plumbing Co., we believe in providing exceptional customer service, timely responses, and competitive pricing. Our team of experts has the expertise and experience to handle any plumbing issue, from the simplest to the most complex.
What Our Customers Say
We're proud of the positive reviews and testimonials from satisfied customers who have used our services. Our customers appreciate our prompt response times, professionalism, and dedication to getting the job done right the first time.
Overview of Reviews
The reviews are overwhelmingly positive, with 9 out of 10 reviewers giving 5-star ratings and expressing high levels of satisfaction with Big Mike's Plumbing services.
Positive Reviews
Professionalism and Quality of Work
Many reviewers praised the professionalism and quality of work provided by Big Mike's Plumbing. Technicians were described as courteous, knowledgeable, and efficient in resolving plumbing issues.
Timeliness and Responsiveness
Reviewers were impressed with the prompt responses and timely arrivals of Big Mike's Plumbing technicians. Many mentioned that the technicians were on time and worked quickly to resolve the issues.
Communication and Transparency
Big Mike's Plumbing was commended for their clear and easy-to-understand communication. Technicians were transparent about the repairs and provided detailed explanations of the work needed.
Cost and Value
Several reviewers expressed satisfaction with the cost and value of the services provided. In one instance, a customer was surprised when Big Mike's Plumbing did the repair for free!
One Negative Review
Poor Customer Service
One reviewer had a poor experience with Big Mike's Plumbing, citing that they failed to call back to schedule an appointment despite multiple attempts.