Transforming Your Home or Office, One Pipe at a Time
At Big John's Plumbing, Inc., we understand that dealing with plumbing issues can be a significant source of stress and inconvenience. That's why we're committed to providing fast, friendly, and honest service to our customers. With over 25 years of experience, we've established ourselves as one of the most trusted and respected plumbing companies in Riverside, CA.
Our Mission
Our mission is to provide our customers with exceptional service and solutions that meet their unique needs and budget. We believe that every customer deserves to be treated with respect, honesty, and professionalism. Our goal is to leave our customers feeling satisfied, not stressed or overwhelmed.
Our Services
At Big John's Plumbing, Inc., we offer a wide range of plumbing services designed to meet the unique needs of residential and commercial customers. Our services include:
- Water Heater Services: From installation to repair, we can help you get the hot water you need.
- Drain Cleaning: Our expert plumbers use state-of-the-art technology to clear clogs and ensure proper drainage.
- Water Leak Detection: We can detect and fix water leaks before they cause costly damage.
- Repiping: Our experts can replace old pipes with new, reliable ones.
Our Philosophy
At Big John's Plumbing, Inc., we believe that honesty is the best policy. That's why we offer transparent pricing, personalized options, and customer education. We understand that every customer has different needs and budgets, and we strive to provide customized solutions that meet their unique needs.
What to Expect from Us
When you call Big John's Plumbing, Inc., you can expect:
- Fast, friendly, and courteous service
- Straightforward pricing with no hidden fees
- Personalized options tailored to your needs
- Customer education to help you make informed decisions
- Expertly trained and licensed technicians
- A commitment to honesty, integrity, and professionalism
What Our Customers Say
Don't just take our word for it. Check out what our satisfied customers have to say about their experiences with Big John's Plumbing, Inc.:
- "Marvin was awesome. Everything was explained in good detail, so I knew I wasn't being upsold. I'm a satisfied customer." - Jeyan D.
- "I have had Big John or one of his associates out on several occasions. They always give me options and tell me what their recommendation is. I trust him and his guys completely." - Aaron F.
- "Marvin completed the task in no time. Marvin was professional in his presentation. I will definitely call Big John's Plumbing again." - David A.
Contact Us
If you're looking for a trusted plumber in Riverside, CA, look no further than Big John's Plumbing, Inc. Call us today at (951) 934-3931 to schedule an appointment or learn more about our services.
Positive Experience with Plumber and Company
The majority of reviewers had a positive experience with Big John's Plumbing. They praised the professional and courteous behavior of the plumbers, particularly Ramon, who wore masks and took necessary precautions during the pandemic. The company's prompt response, reasonable pricing, and willingness to work with customers' needs were also highlighted.
Issues with Diagnosis and Billing
A few reviewers had negative experiences with Big John's Plumbing. One customer felt that the plumber was unable to diagnose the issue correctly and charged them $125 for nothing. Another customer was unhappy with the billing process, feeling that they were overcharged for a water heater installation.
Company Response and Communication
Communication and response from the company were inconsistent. Some reviewers reported being ignored or unreceived when trying to contact the company, while others received prompt responses and resolutions to their issues.
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