Trust Us to Keep Your Home Running Smoothly!
Our Story
Penning Plumbing, Heating, Cooling & Electric is a third-generation, family-owned business that has been providing trusted plumbing, HVAC, and electrical services to Western Michigan for over 100 years. As a homeowner, maintaining the value of your property requires constant diligence, especially when it comes to your plumbing, HVAC, and electrical systems. We understand that problems often arise at the most inopportune moments and can have serious consequences - not just for the integrity of your home, but for your family's comfort and safety as well.
Our Services
At Penning Plumbing, Heating, Cooling & Electric, we offer a wide range of solution-based services to help you manage your home. Our team is comprised of highly skilled technicians who are dedicated to making sure that you and your family are safe and comfortable all year long. Our services include:
- Plumbing: Emergency Service, Maintenance & Repair, Drain Cleaning, Hot Water Heaters, Toilets & Fixtures, Gas Plumbing, Leak Detection & Repair, Slab Leaks, Piping & Repiping, Frozen Pipes, Sewer Inspection & Repair, Plumbing Inspections, Water Filtration & Softening, Sump Pumps
- HVAC: Furnace Repair, Furnace Installation & Replacement, Furnace Maintenance, AC Repair, AC Installation & Replacement, AC Maintenance, Indoor Air Quality
- Electric: Electrical Panel Upgrades, Lighting Installation, Outlets & Switches, Wiring
Our Commitment
We are committed to providing honest and upfront pricing, and our technicians are trained to offer options to each of our customers so they can make informed decisions. We offer a 100% satisfaction guarantee and provide 24/7 emergency services to ensure that you receive the help you need, when you need it.
Areas We Serve
We proudly serve the following areas in Western Michigan: Ada, Cascade, East Grand Rapids, Forest Hills, Jenison, Kentwood, Rockford, Wyoming, and surrounding areas.
Positive Reviews
The reviewers who had a positive experience with Penning Plumbing praised the company's prompt response, quality work, and professionalism. The technicians were knowledgeable, friendly, and took the time to explain the issues and solutions. The company was able to fix sewer backups, install water heaters, and repair boilers, among other services. Some reviewers noted that the prices were a bit high, but they felt that the quality of work and professionalism justified the cost.
Negative Reviews
On the other hand, some reviewers had negative experiences with Penning Plumbing, citing high prices, poor communication, and deceptive practices. Some reviewers felt that the company took advantage of their emergency situations to charge exorbitant prices. Others were unhappy with the sales pitch approach, where the company presented different plans with varying prices and warranties, which felt like a "timeshare sell" to some. A few reviewers also experienced poor customer service, with unreturned calls, rude responses, and a lack of transparency in pricing.
