Who We Are
At Budge-McHugh Supply Co., we are a second generation, family owned and managed business founded in 1959 by Boyd Budge and Ken McHugh. We take great pride in our rich history and commitment to providing exceptional service to our customers. Our showroom is located in the heart of downtown Medford, Oregon, and we have operated continuously from this historic building since our inception.
Our Services
We understand that building, remodeling, upgrading, or repairing can be overwhelming, which is why we strive to provide a comprehensive range of products and services to make your experience as seamless as possible. Our knowledgeable sales staff has extensive experience in the plumbing and hardware industry, ensuring that you receive accurate and honest information to assist your purchasing decisions.
We cater to a variety of clients, including homeowners, architects, designers, contractors, developers, plumbers, and DIY enthusiasts. Our showroom displays a wide array of luxury and decorative plumbing and hardware options, allowing you to see and touch products before making a purchase.
Bath Products
Our extensive selection of bath products includes:
- Faucets: Center-set sink faucets, widespread lav faucets, bridge faucets, vessel sink faucets, wall-mount lav faucets, EPA Water Sense low flow faucets, motion sense or touch technology faucets, contemporary, modern, urban style, transitional style, traditional style, with or without escutcheon plates, Roman tub faucets with or without hand shower
- Sinks: Pedestal sinks, top-mount sinks, under-mount sinks, wall-mount sinks, vessel sinks, copper sinks, stone sinks, porcelain or china sinks, solid surface sinks, wood sinks, stainless steel sinks, composite sinks
- Toilets: Elongated toilets, round fronted toilets, chair-heighted toilets, ADA Heighted toilets, universal Heighted toilets, one-piece toilets, two-piece toilets, bidets, bidet seats
- Showers: Shower valve trims, tub-shower valve trims, pedestal sinks, top-mount sinks, under-mount sinks, wall-mount sinks, vessel sinks, copper sinks, stone sinks, porcelain or china sinks, solid surface sinks, wood sinks, stainless steel sinks, composite sinks
- Heaters: Heating systems, tub-shower enclosures, shower enclosures, shower pans, residential and spa steam generators, digital, programmable controls, residential and spa sauna heaters, prefab sauna room systems
Kitchen Products
Our kitchen products include:
- Faucets: Single handle pull-down kitchen faucets, single handle pull-out kitchen faucets, two handle kitchen faucets, touch-free and motion sense kitchen faucets, traditional, contemporary, transitional styles, prep/bar faucets, laundry faucets, wall-mount faucets
At Budge-McHugh Supply Co., we strive to provide exceptional service and an unparalleled shopping experience for our customers. We invite you to visit our showroom located at 125 W. 4th Street in downtown Medford, Oregon, and discover the unparalleled selection of bath, kitchen, and hardware products we have to offer.
Customer Service Experiences
The reviews highlight a mix of positive and negative experiences with the store's customer service. Some customers praised the helpfulness of specific staff members, such as Don, who was described as "very nice and helpful, " and the sales team, which was deemed "awesome." However, other customers experienced poor service, with staff members being unhelpful, rude, or unprofessional.
Product Availability and Support
Some customers were disappointed with the store's product offerings and support. One reviewer felt that they were not able to adequately assess products without seeing pictures, and another was frustrated with the lack of knowledge from the staff member behind the counter.
Staff Professionalism
The reviews also touch on the professionalism of the staff. One reviewer was appalled by a staff member's rudeness and lack of professionalism, while another felt undervalued as a customer.
Recommendations
Despite some negative experiences, some reviewers highly recommend the store, particularly for specific needs such as plumbing items.
