At NW Sundance Services, we pride ourselves on providing top-notch HVAC and plumbing services to residents and businesses across Portland, Oregon, and the surrounding areas. With over 22 years of experience in the industry, our team of highly trained professionals is dedicated to providing fast, friendly, and efficient service to meet your unique needs.
Our Services
We specialize in a wide range of services, including:
Residential Services
- Plumbing: From drain cleaning to water heater installations, our experienced plumbers are equipped to tackle any residential plumbing challenge.
- HVAC: Our team provides top-notch heating and air conditioning services, from routine maintenance to emergency repairs.
Commercial Services
- Commercial HVAC: We offer customized HVAC solutions for businesses of all sizes.
- Commercial Plumbing: From toilet repairs to pipe installations, our commercial plumbers are equipped to handle any commercial plumbing challenge.
Service Types
We offer a variety of services to meet your unique needs:
- Residential Plumbing
- Commercial Plumbing
- HVAC Services
- Water Heater Services
- Plumbing Repairs & Service
- Heating Repairs & Service
- Air Conditioning Repairs & Service
Why Choose Us
At NW Sundance Services, we take pride in our commitment to quality, honesty, and customer satisfaction. Our team of trained professionals is dedicated to providing fast, friendly, and efficient service to meet your unique needs.
Our Values
- Quality: We are committed to delivering high-quality services that exceed our customers' expectations.
- Honesty: We believe that honesty is the best policy, and we strive to be transparent in all our interactions.
- Customer Satisfaction: We are dedicated to providing exceptional customer service that meets and exceeds our customers' needs.
Our Mission
At NW Sundance Services, our mission is to provide top-notch HVAC and plumbing services that meet the unique needs of each customer. We are committed to delivering quality, honesty, and customer satisfaction, and we strive to build long-term relationships with our customers.
Excellent Customer Service
Some reviewers praised the excellent customer service provided by specific technicians, such as Erik, Jon, and Lamar. They were described as prompt, professional, knowledgeable, and friendly. They listened to the customers' concerns and provided efficient solutions to their problems.
Technical Issues and Delays
On the other hand, some reviewers experienced technical issues and delays with their service requests. They reported that technicians were unable to fix their problems, and in some cases, made the issues worse. The company's policies and communication were also criticized for being slow and unhelpful.
Negative Experiences
Some reviewers had negative experiences with the company, citing issues such as poor diagnosis, temporary fixes, and slow response times. One reviewer was left without a working bathroom sink for a month due to the company's failures.
Technician Performance
The performance of individual technicians varied greatly. Some were praised for their expertise and professionalism, while others were criticized for their lack of knowledge and poor workmanship.
