At Pronto Plumbing, we understand that a malfunctioning plumbing system can be a major disruption to your daily life. That's why we're committed to providing top-notch plumbing services 24/7 to ensure your home or business is running smoothly. With over 26 years of experience and a team of licensed and professional plumbers, we're equipped to tackle any plumbing issue that comes our way.
General Plumbing Services
From leaky faucets to clogged drains, our comprehensive range of plumbing services includes:
- General Plumbing Solutions: From fixing leaky faucets to repairing water pipes, we're here to address all your residential plumbing needs.
- Drain Cleaning: We use modern technology to clear any clogged drain, ensuring your drains run smoothly.
- Garbage Disposal Repair: Our experts can fix or replace garbage disposals to keep your kitchen flowing smoothly.
- Faucets & Fixtures: We specialize in installing, repairing, and maintaining faucets and fixtures for a seamless flow of water.
- Jetter Service: Our state-of-the-art jeter services help clear any blockages in your drains, ensuring your pipes run efficiently.
- Slab Leak Location & Repair: We detect and fix slab leaks, preventing water damage and costly repairs.
Commercial Plumbing Services
As a commercial property owner, you understand the importance of a well-functioning plumbing system. Our commercial plumbing services aim to ensure your business remains operational and profitable. Our experts can:
- Install, repair, and maintain commercial plumbing systems, including HVAC and HVAC-R systems.
- Provide 24/7 emergency services to minimize downtime and ensure your business stays open.
Why Choose Pronto Plumbing?
At Pronto Plumbing, we pride ourselves on:
- Speed: We respond efficiently, ensuring minimal downtime and disruption to your daily routine.
- Quality: Our expert plumbers are trained to provide top-notch solutions, ensuring your satisfaction.
- Transparency: We provide upfront pricing, with no hidden costs or surprises.
- Trust: We're proud of our BBB Accreditation and over 26 years of experience in the plumbing industry.
Contact Us Today
Call us anytime, day or night, at (619) 691-7765 to schedule an estimate or book a service appointment. We look forward to serving you!
Negative Experiences with Customer Service
Multiple reviewers had negative experiences with the company's customer service, describing it as rude, unprofessional, and dismissive. Some reviewers were told to call the police when they complained about the service, and one reviewer was even lied to about the company's equipment being picked up from their property.
Overpricing and Rip-Offs
Several reviewers felt ripped off by the company's pricing, with one reviewer being charged $9,900 for a job that they felt was overpriced and included unnecessary work. Another reviewer was quoted an absurd amount of $450 just to open a wall to fix a leak.
Poor Quality of Work
Some reviewers reported poor quality of work, including broken floor planks, messes left behind, and unfinished work. One reviewer's drains started backing up again after the company completed the job, and upon investigation, it was found that the original complaint (clogged waste drain) was not even addressed.
Positive Experiences
On the other hand, a few reviewers had positive experiences with the company, praising their response time, fair prices, and great customer service.
