Located in Chambersburg, PA, M.C. Plum, Inc. is the area's best 24-hour full-service plumbing, heating, air conditioning, air duct cleaning, and indoor air quality company. As a family-owned and operated business, we have been serving the community since 1985. Our expert team of technicians is dedicated to providing professional, reliable, and affordable services for both residential and commercial customers.
Our History
In 1985, our company began as a sole proprietorship with a mission to help and service our customers' plumbing and heating needs. Over the years, we have expanded our services to include air conditioning, indoor air quality, and duct cleaning. We have also grown from a two-employee operation to a full staff of certified technicians and office staff.
Services
At M.C. Plum, Inc., we offer a wide range of services to meet the needs of our customers. Whether you need help with plumbing, heating, air conditioning, or indoor air quality, our team is here to assist you. We offer:
- Plumbing services, including repairs, remodeling, additions, new installations, hot water heaters, drainage pumps, and more
- Heating services, including top-of-the-line heating and cooling units for energy savings
- Air conditioning services, ensuring you stay cool and comfortable during the hot summer months
- Air duct cleaning and indoor air quality services to improve the air you breathe
- Duct cleaning and excavation services to ensure proper airflow and energy efficiency
- Installation and maintenance of water heaters and central vacuum systems
Why Choose Us
At M.C. Plum, Inc., we pride ourselves on providing exceptional services, affordable prices, and a commitment to customer satisfaction. We believe that our customers are our greatest asset, and we strive to build long-lasting relationships with each and every one of them.
Get in Touch
If you are in need of plumbing, heating, air conditioning, or indoor air quality services, please do not hesitate to contact us. Our team is always available to answer your questions and provide a free estimate. We look forward to serving you.
Racism and Unprofessionalism
Several reviewers reported experiencing racism and unprofessionalism from the company, including being fired due to their Hispanic heritage, witnessing racist behavior towards others, and receiving poor service with signs of racism.
Poor Communication and Customer Service
Multiple reviewers complained about poor communication and customer service, including being hung up on by the owner, being charged without consent, and being told that complaints would be forwarded to management but not receiving a response.
Dishonest and Incompetent Service
Reviewers reported being overcharged for services, being told that additional parts were needed when they were not, and being billed for unforeseen expenses without being informed beforehand.
Subpar Work Quality
Some reviewers reported receiving subpar work quality, including a water heater installation that did not last as long as expected, and an AC unit that was not properly serviced, leading to further issues.
Positive Experiences
On the other hand, some reviewers reported having positive experiences with the company, including receiving helpful and professional service, quick responses to their issues, and high-quality work.
Mixed Reviews
Some reviewers reported having mixed experiences with the company, including good service but high prices, and some issues with communication and work quality.
