Our Vision and Values
MetroCorp Plumbing was founded in 1997 with the vision of providing exceptional plumbing design and installation to residential, commercial, and government clients throughout New Jersey and eastern Pennsylvania. Since then, we have established a reputation for quality work, reliability, and unmatched customer service.
Our core values guide everything we do:
- Client-Focused: We prioritize understanding your needs and exceeding your expectations.
- Integrity: We uphold honesty and transparency in all our dealings.
- Professionalism: We maintain a skilled and dedicated team of experts who are committed to providing exceptional service.
- Collaboration: We foster positive relationships with clients, subcontractors, and other stakeholders.
Our Expertise
Our diverse team of experienced professionals offers comprehensive plumbing services across a wide range of sectors, including:
- Residential Plumbing: From leak repairs to complete bathroom renovations, we handle everything from routine maintenance to emergency repairs.
- Commercial Plumbing: We partner with builders and businesses to design, install, and maintain plumbing infrastructure for office buildings, retail spaces, and multi-unit complexes.
- Industrial Plumbing: We provide reliable services for manufacturing plants, laboratories, and other industrial facilities.
- Government & Public Sector Plumbing: We have the expertise to manage complex projects for government agencies and public institutions.
What Sets Us Apart
Our commitment to excellence is evident in everything we do, from meticulous craftsmanship to open communication and exceptional client service. We go above and beyond to deliver:
- Expertise: Our team comprises experienced and licensed plumbers with extensive industry knowledge.
- Quality Assurance: We adhere to the highest industry standards and conduct rigorous quality checks on all projects.
- Client Communication: We provide regular updates and clear explanations throughout the process.
- Timeliness: We value your time and strive to complete projects efficiently and within the specified timeframe.
Working With MetroCorp Plumbing
We believe in building strong relationships with our clients and fostering collaborative partnerships. Our commitment to open communication, transparency, and collaborative problem-solving ensures a seamless and successful experience.
Driving Concerns
Multiple reviewers have expressed concerns about the driving habits of the company's vehicles. One reviewer reported a white van with license plate XKRU30 driving recklessly on the Garden State Parkway, swerving in and out of the fast lane. Another reviewer had a terrifying experience with a driver on 195, who was speeding, slowing down, and drifting off into the shoulder, causing a mini heart attack.
Unprofessional Customer Service
Two reviewers had negative experiences with the company's customer service. One reviewer was cut off while trying to explain their project, and the representative hung up on them. The reviewer was simply inquiring about services for rerouting lines inside a specific area in NJ, but the representative was unhelpful and unprofessional. Another reviewer was frightened by a driver's reckless behavior and expressed their concern, but it seems their feedback was not well received.
Lack of Professionalism
Reviewers have expressed concern about the company's professionalism, citing reckless driving and poor customer service. One reviewer questioned the quality of work, stating that if the company's drivers are representative of their work, they wouldn't hire them.
