At Smith and Son Plumbing, we take great pride in our rich history of dedicated service to McKinney, TX, and the surrounding communities. Since 1970, we have consistently upheld the same high standards of quality and integrity that have been our cornerstone. Our commitment to excellence ensures your satisfaction in every job we undertake, as we guarantee our work to provide you with unmatched service. Our exceptional customer service and plumbing expertise are unrivaled, offering an extensive range of services from leak repairs to system maintenance and emergency responses. We treat your home with the utmost care and respect, providing an unparalleled level of service.
Our Comprehensive Plumbing Services
At Smith and Son Plumbing, we offer a wide variety of plumbing services designed to meet all your residential and commercial needs:
*General Plumbing*: Our team of professionals provides top-notch plumbing installations, maintenance, and repairs for your home or business. Whether you require fixture installations, pipe repairs, or major remodels, our expertise ensures a job well done.
*Emergency Plumbing*: We understand that plumbing emergencies arise without warning. Our dedicated team is available 24/7 to quickly address and resolve any unexpected plumbing issues, ensuring that your home or business suffers minimal disruption.
*Hot Water Heaters*: Enjoy reliable hot water supply with our professional hot water heater installations, repairs, and maintenance. Our expertise covers both conventional storage tank water heaters and tankless water heaters, providing you with energy-efficient and cost-effective options.
*Drain Cleaning*: Our effective and eco-friendly drain cleaning solutions keep your pipes flowing smoothly. Using advanced techniques and equipment, we eliminate blockages and buildup without damaging your plumbing system.
*Gas Leaks*: Protect your family or employees from the dangers of gas leaks with our professional gas line inspections, repairs, and installations. Our certified technicians have the knowledge and skills to ensure your property's gas system is safe and functioning correctly.
*Slab Leaks*: Early detection and prompt repairs are crucial in preventing severe damage from slab leaks. Our advanced technology and expertise enable us to locate and fix slab leaks efficiently, saving you from costly property damage.
*Leak Detection*: Safeguard your property from unseen water leaks with our state-of-the-art leak detection methods. Our non-invasive techniques accurately pinpoint leaks, allowing us to address them promptly, preventing potential water damage and saving you money.
*Roof and Gutters*: Protect your property from water damage with our comprehensive roof and gutter services. Our team excels in gutter installations, repairs, and cleaning, ensuring proper water flow and preventing potential damage to your property.
*Toilet Repair*: Benefit from our prompt and professional toilet repair services, restoring the functionality and efficiency of your toilets. Our experienced technicians handle all toilet repairs, from minor issues to major overhauls.
Visit our blog for valuable plumbing tips and updates to keep your home or business in optimal condition.
Positive Comments
Many reviewers praised Smith and Son Plumbing for their excellent service, professionalism, and responsiveness. They highlighted the company's ability to schedule appointments quickly, show up on time, and provide clear explanations of the problems and solutions. Several reviewers also mentioned the kindness and helpfulness of the staff, particularly Jennifer, Gage, and Chris.
Negative Comments
However, one reviewer was dissatisfied with the service they received. Yu-Cheol Shin rated the company 1 star and complained about the rude and sarcastic behavior of the person who answered the phone for the appointment.
Communication and Pricing
Moorthy Venkatraman was upset about the pricing of the services, finding it "absolutely ridiculous" to pay $574 to replace the tub drain gasket. He also felt that the technician, Gage, did not thoroughly investigate the source of the leak.
Job Completion
Joe Alvarez mentioned that the company did a fine job of fixing the issues with his plumbing system, but noted that it was a bit pricey. Reubin Smith and Joya were very satisfied with the work done by Gage and the assistance team.
Timeliness and Follow-up
Nicole K. appreciated the company's timely arrival and flexibility, even returning to fix a problem that was not resolved initially. Another reviewer, Lori Dees, was grateful for the prompt response and courteous service.
Professionalism
Doug Patterson commended Chris for his professionalism, timeliness, and cost-effective solution. Jay Montefalcon praised Gabriel for being professional, patient, and honest about the work to be done. I. N. also noted that the technicians were very professional and fair.
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