Comfort for all of life's moments.
At Mountain Side Plumbing, we pride ourselves on providing top-notch plumbing services to our clients in the Salt Lake, Utah, and Summit Counties. With over 30 years of experience in the plumbing trade, our team of experts has honed their skills to provide unparalleled quality and workmanship.
Our Story
Founded in 1996 by William W. Pace JR, Mountain Side Plumbing is a family-run business that specializes in residential, commercial, and remodel plumbing. Our team is dedicated to providing the best customer service and satisfaction, ensuring that every project we undertake meets the highest standards of quality and craftsmanship.
Our Services
We offer a comprehensive range of services, including:
- New Construction & Remodeling: Re-piping, bathroom remodels, kitchen remodels, and more
- Service & Repair: Water heaters, water softeners, garbage disposals, faucets, toilets, tubs & showers, and leak repair
Our team of experts is equipped to handle small to large jobs, ensuring that every project is completed to the highest standards of quality and craftsmanship.
What Sets Us Apart
At Mountain Side Plumbing, we strive for excellence in everything we do. Our team is committed to providing unparalleled customer service, quality workmanship, and prompt, reliable, and professional services. We pride ourselves on being a family-run business that puts the needs of our customers first.
Meet Our Team
Our team is led by Bill Pace Jr., a master plumber with over 30 years of experience in the plumbing trade. Our team also includes Dan Foulks, Operations Manager/Supervisor, Mike Pace, Supervisor/Journeyman Plumber, and Erin Pace, Administrative Manager. Together, we have built a reputation for delivering exceptional quality, safety, and customer service.
Company Overview
Mountain Side Plumbing is a company that focuses on service, remodeling, and new construction, but not 24-hour emergency services. They have a plumber on call for customers who have emergencies, but they do not stock water heaters at their office.
Water Heater Service Issues
Several reviewers have had negative experiences with Mountain Side Plumbing's water heater service. They have been charged high labor prices, and the company has been unresponsive to emergency calls. Some reviewers have even had to seek help from other companies due to the lack of prompt service.
Pricing Concerns
One reviewer was quoted a labor price of $125 an hour, but the final bill was $420, which was deemed an overcharge. Another reviewer was told that the company couldn't get a water heater until Monday, despite the emergency.
Emergency Response
The company's lack of 24-hour emergency service has led to frustration among reviewers who have had water heater emergencies outside of normal business hours.
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